Graduate Scholarship Holder – Data Analytics, Generative AI, Customer Journey

Job not on LinkedIn

🕒 May 19

🇧🇷 Brazil – Remote

💵 R$7k / month

⏰ Full Time

⚪️ Entry-level

📉 Data Analyst

👻 Ghost score 24%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Sistema Fibra

Sistema Fibra

1001 - 5000 employees

Founded 1972

🤝 B2B

🤝 Non-profit

📚 Education

B2B • Non-profit • Education

Sistema Fibra is a civic organization based in Brasília that focuses on enhancing the competitiveness of industries and entrepreneurship through representation and support. It brings together various entities, including Sesi, Senai, and IEL, to promote industrial growth and workforce development in Brazil.

📋 Description

• Build connectors and automated checks in Big Data to validate report facts (payment, amount, channel, status, dates). • Model and implement a 360° Timeline by integrating transactional events and customer interactions. • Integrate multiple internal sources into a unified view of the customer journey with end-to-end traceability. • Operationalize the recurring routine "new case → dossier → checks → timeline → cause → recommendation." • Implement dashboards and metrics to support decisions for process, system and communication improvements.

🎯 Requirements

• Education: Bachelor's degree • Degree areas: Computer Science, Engineering, Information Systems, Data Science or related fields. • Strong programming skills in Python and SQL. • Experience building pipelines and writing queries in Big Data environments. • Event-driven data modeling (timeline, temporal ordering, joins across heterogeneous sources). • Familiarity with integrating multiple internal data sources. • Version control with Git and pipeline documentation. • Experience with Spark/PySpark, Hive or equivalent corporate Big Data environments. • Familiarity with visualization tools (Power BI, Tableau or similar) for executive dashboards. • Knowledge of pipeline orchestration (Airflow or equivalent). • Previous experience in the financial/banking sector or in customer service/journey operations. • Basic knowledge of NLP/LLMs for integration with the "Mestre" front. • Knowledge of Brazil's General Data Protection Law (LGPD) and handling of sensitive data.

🏖️ Benefits

• Stipend: BRL 7,000.00 • Availability: 40 hours per week • Duration: 12 months

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