Principal Professional Services Consultant

Job not on LinkedIn

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🔴 Lead

💼 Consultant

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Skillsoft

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

Skillsoft is a company that provides enterprise learning solutions designed to rapidly develop employee skills and close skill gaps. The company offers various customized learning programs, including leadership and business skills, technology skills, compliance and ethics, and AI skills. Skillsoft's learning platforms, such as Codecademy for Enterprise and Skillsoft Percipio, enable organizations to transform their workforces through mentorship, coaching, and instructor-led training. With a focus on integrating learning options into organizational frameworks and supporting workforce development with assessments and reports, Skillsoft aims to prepare teams for the evolving demands of the digital era. More than 12,000 organizations trust Skillsoft for their employee learning and development needs.

📋 Description

• Execute standard and custom professional services projects across multiple customers • Draft or modify project plans and ensure projects are completed within scope and quality standards • Facilitate live sessions and develop workshops • Drive and execute customer learning strategies • Create marketing plans and materials • Curate content and build blended learning programs • Conduct needs analyses and advise customers on best practices • Measure and report results • Manage delivery of service engagements and establish relationships with internal stakeholders • Work with account teams on customer-specific program needs, learning-solution alignment, reporting, change management, marketing, communications, and global rollouts • Serve as Skillsoft’s customer-engagement liaison within contract parameters • Conduct virtual customer meetings to understand business needs • Stay current on Skillsoft and Percipio offerings, certification tracks, product releases, and L&D trends • Maintain detailed project work plans and complete deliverables on time and in scope • Evaluate project risks, develop contingency plans, and escalate issues • Communicate weekly project status to management and account teams and maintain meeting minutes and issue repositories • Pursue understanding of customer business and learning priorities to inform consulting recommendations • Undertake other assigned tasks

🎯 Requirements

• 8+ years of experience as a practitioner of learning facilitation, leadership development, learning ROI metrics and measurement, and/or learning strategy • University degree or equivalent combination of education and experience • Strong experience with virtual and collaboration web tools • Advanced desktop application skills in Word, Outlook, Excel, PowerPoint, Microsoft Project, and Access • Ability to learn new technologies and applications quickly • Experience or familiarity with the computer-based training market • Familiarity with LMS or LCMS platforms; preferably experience integrating learning content with LMS platforms • Understanding of foundational adult learning and development principles and their effective application • Experience applying L&D theories and methodologies and providing recommendations, best practices, and guidance for varied customer needs • Ability to analyze data, derive insights, and recommend data combinations/slices to track learning goals • Excellent customer service and facilitation experience • Robust project management, time management, and organizational skills • Ability to build strong relationships and work as a team player • Ability to conduct business in a virtual environment with multiple virtual teams

🏖️ Benefits

• Participation in professional development opportunities • Equal opportunity employer

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