Customer Service Representative, Training Available

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SkyBound

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🚀 Aerospace

🤖 Artificial Intelligence

🔐 Security

Aerospace • Artificial Intelligence • Security

SkyBound is a global innovator in drone data, analysis and operations. The company combines proprietary software and AI with commercially available drone stations to provide an integrated platform for mission operations, real-time intelligence, and data-driven decision support. SkyBound's services target rapid response, trespass and fault detection, tracking, and trend prediction, and are used by national agencies and infrastructure operators to protect assets, staff, and the public.

📋 Description

• Respond to customer inquiries via phone, email, and chat • Provide accurate information about services, policies, and offerings • Assist customers with requests, updates, and general support • Maintain organized records of customer interactions • Follow up with customers to ensure satisfaction • Collaborate with team members to resolve issues efficiently

🎯 Requirements

• Strong written and verbal communication skills • Basic computer skills (email, messaging platforms, data entry) • Ability to stay organized and manage multiple tasks • Detail-oriented and dependable • Ability to work independently in a remote setting • Previous customer service experience is a plus, but not required

🏖️ Benefits

• 100% remote work environment • Flexible scheduling options • Supportive team environment • Opportunities for growth and development