
51 - 200 employees
Founded 2005
📣 Marketing
☁️ SaaS
🤝 B2B
Marketing • SaaS • B2B
SmartMessage is an all-in-one, omnichannel marketing platform that helps organizations create, automate, and measure personalized customer communications across email, SMS, push notifications, and chatbots. Its product suite includes Campaign Manager, Audience Manager, Journey Manager, Conversation Manager (AI-powered chatbots), and OTP Manager for secure authentication. The platform offers integrations and modules such as WhatsApp Business, a Dynamics 365 add-on, and AI capabilities (Michelangelo AI). SmartMessage positions itself as a B2B SaaS solution with ~21 years in operation, ~100 employees, and customers across multiple continents.
🔥 1 hour ago
Where this job comes from
Posted on SmartMessage's careers page, not through a job board
First seen by Remote Rocketship 1 hour ago

51 - 200 employees
Founded 2005
📣 Marketing
☁️ SaaS
🤝 B2B
Marketing • SaaS • B2B
SmartMessage is an all-in-one, omnichannel marketing platform that helps organizations create, automate, and measure personalized customer communications across email, SMS, push notifications, and chatbots. Its product suite includes Campaign Manager, Audience Manager, Journey Manager, Conversation Manager (AI-powered chatbots), and OTP Manager for secure authentication. The platform offers integrations and modules such as WhatsApp Business, a Dynamics 365 add-on, and AI capabilities (Michelangelo AI). SmartMessage positions itself as a B2B SaaS solution with ~21 years in operation, ~100 employees, and customers across multiple continents.
• Responsible for the overall management of standard implementation and industry solution software projects throughout their lifecycle • Create and execute project work plans and revise them as appropriate to meet changing needs and requirements • Plan, execute, and finalize projects according to strict deadlines within budget • Contribute to project management processes, including project plan development, project budget management, project time management, project risk management, project scope tracking and management, and project team management • Monitor project status and distribute information to respective team members • Provide necessary feedback during the project lifecycle • Manage transactions with customers and coordinate internal teams • Engage customer stakeholders to understand business and technical goals for using SmartMessage • Build credible relationships throughout customer organizations, from senior staff to SmartMessage end users • Collaborate with internal technical resources to empower and train customers to use SmartMessage's platform and features efficiently • Deliver engaging enablement training and workshops • Tailor 1:1 onsite and remote onboardings to meet client needs and exceed expectations
• A Bachelor's degree in information technology, software development management, software engineering, computer science, or a related field • Proven experience in software project management and software development • Theoretical and practical software project management knowledge • Significant project management experience and/or formal certifications (PMP, PMgP, Agile, Prince2 etc) • Proven leadership skills • Strong organization skills and the ability to prioritize multiple tasks • Fluent English communication skills • 3 years+ managing complex enterprise implementation projects across multiple senior client stakeholders at a SaaS company or similar • Software Project management experience, dealing with large and complex implementations within highly matrixed organizations • Strong problem solving skills and ability to manage conflicting priorities • Scrum experience is a plus
• Free to work from wherever we want and go to the office whenever we like • Flexible remote/office work arrangement
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