Clinical Care Coordinator

Job not on LinkedIn

🔥 2 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Clinical Care Coordinator

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Communicate with patients regarding appointments, treatment plans, follow-ups, referrals, and other care needs • Coordinate patient care between providers, specialists, facilities, pharmacies, and other healthcare professionals • Assist with patient intake and maintain accurate patient information within the EHR/EMR • Document patient interactions, clinical information, and provider instructions accurately • Coordinate and follow up on referrals and specialist appointments • Assist with insurance verification, eligibility checks, and prior authorizations • Follow up on outstanding medical records, laboratory results, imaging, referrals, and other clinical documentation • Conduct patient follow-up and care management calls, including Chronic Care Management (CCM) calls when required • Review patient information and identify issues requiring escalation to the appropriate clinical provider • Communicate provider notes, instructions, and other relevant information to patients • Support prescription/refill requests and other clinical administrative workflows • Maintain accurate, confidential, and HIPAA-compliant patient records • Provide compassionate and professional patient support while helping patients navigate their care journey

🎯 Requirements

• Clinical background required • Training or professional experience as a Nurse, Doctor, Physician Assistant, Medical Assistant, or other healthcare professional encouraged • Strong understanding of medical terminology and clinical workflows • Previous experience in care coordination, patient coordination, medical virtual assistance, clinical administration, or a similar healthcare role strongly preferred • Experience supporting U.S.-based healthcare practices highly preferred • Familiarity with EHR/EMR systems • Experience with insurance verification, prior authorizations, referrals, or care management is an advantage • Strong English communication skills • Bilingual English/Spanish candidates highly preferred • Excellent patient communication, organization, documentation, and follow-up skills • Comfortable communicating with patients, healthcare providers, insurance companies, and other care team members • Ability to work independently in a remote environment while managing multiple patient needs and priorities • Understanding of HIPAA and patient confidentiality requirements • Experience with Chronic Care Management (CCM), prior authorizations, insurance eligibility and verification, referral coordination, patient intake, EHR/EMR documentation, medical scribing or clinical documentation, telehealth, U.S. healthcare insurance processes, patient follow-up and care management, Office Ally or similar healthcare platforms, and RingCentral or similar patient communication systems would be an advantage

🏖️ Benefits

• Fully remote work arrangement • Independent contractor arrangement • Schedule aligned with U.S. business hours