
501 - 1000 employees
Founded 2003
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
Sofigate is a Business Technology company focused on driving sustainable transformation through innovative technology solutions. With a team of over 700 certified experts across Finland, Sweden, Denmark, Norway, Hungary, and Poland, Sofigate specializes in combining transformation expertise with low/no-code platforms and generative AI to deliver rapid time-to-value. They are renowned as the leading ServiceNow partner in the Nordics and excel in transformative technology services on platforms like Salesforce and SAP. Sofigate emphasizes co-creation with clients to build business technology capabilities, continually transforming businesses while ensuring a strong focus on people and sustainability. As a leader in business technology, Sofigate empowers organizations to harness the power of generative AI and streamline business automation, fostering both technology and business innovation.
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501 - 1000 employees
Founded 2003
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
Sofigate is a Business Technology company focused on driving sustainable transformation through innovative technology solutions. With a team of over 700 certified experts across Finland, Sweden, Denmark, Norway, Hungary, and Poland, Sofigate specializes in combining transformation expertise with low/no-code platforms and generative AI to deliver rapid time-to-value. They are renowned as the leading ServiceNow partner in the Nordics and excel in transformative technology services on platforms like Salesforce and SAP. Sofigate emphasizes co-creation with clients to build business technology capabilities, continually transforming businesses while ensuring a strong focus on people and sustainability. As a leader in business technology, Sofigate empowers organizations to harness the power of generative AI and streamline business automation, fostering both technology and business innovation.
⢠Work closely with customer business stakeholders, platform owners and technical teams to understand requirements and translate them into practical solutions ⢠Design and guide scalable ServiceNow solutions based on platform best practices, long-term maintainability and customer business needs ⢠Provide architectural and technical guidance to development and delivery teams, supporting solution design, implementation, troubleshooting and testing ⢠Understand and advise on ServiceNow capabilities across different modules, identify synergies and recommend opportunities for further platform adoption ⢠Proactively identify improvement opportunities, challenge existing approaches when appropriate and explain the business and technical reasoning behind recommendations ⢠Support the development of customer ServiceNow roadmaps, considering current needs, future opportunities, integrations and overall platform architecture ⢠Explore opportunities to leverage AI, automation and emerging ServiceNow capabilities to improve customer processes and business outcomes ⢠Stay up to date with ServiceNow releases, new capabilities, platform developments and relevant technology trends ⢠Support and continuously improve customers' existing ServiceNow environments, ensuring solution quality, consistency and sustainable platform development
⢠5+ years of experience working with ServiceNow, preferably in architecture, solution consulting or senior technical roles ⢠Broad understanding of the ServiceNow platform, its modules, capabilities and how they work together ⢠Ability to understand business needs and translate them into scalable, sustainable ServiceNow solutions ⢠Strong technical understanding, analytical thinking and problem-solving skills ⢠Confidence to advise and constructively challenge customers, explain recommendations and guide decision-making ⢠Ability to see the bigger picture, identify improvement opportunities and support long-term platform development ⢠Experience in solution design, technical guidance, testing and quality assurance ⢠Understanding of AI, LLMs and their potential applications in ServiceNow, or a strong interest and willingness to develop expertise in this area ⢠Passion for business technology, innovation and creating measurable customer value ⢠Proactive, self-driven attitude with the ability to work independently and collaboratively ⢠Strong communication skills and confidence working with both business and technical stakeholders ⢠Fluency in English
⢠Flexible working hours ⢠Ability to work from anywhere ⢠Competitive compensation package ⢠Opportunities for employees and contractors ⢠Independent work within a supportive senior team ⢠Nordic working environment emphasizing fairness, equality, and trust ⢠International, vibrant and fun culture ⢠Openness and flexibility ⢠Diverse, equal, and inclusive workplace ⢠Healthy work-life balance support ⢠Opportunities to learn and grow
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