ServiceNow Architect

🔥 1 minute ago

🇭🇺 Hungary – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

👻 Ghost score 10%

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Logo of Sofigate

Sofigate

501 - 1000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Sofigate is a Business Technology company focused on driving sustainable transformation through innovative technology solutions. With a team of over 700 certified experts across Finland, Sweden, Denmark, Norway, Hungary, and Poland, Sofigate specializes in combining transformation expertise with low/no-code platforms and generative AI to deliver rapid time-to-value. They are renowned as the leading ServiceNow partner in the Nordics and excel in transformative technology services on platforms like Salesforce and SAP. Sofigate emphasizes co-creation with clients to build business technology capabilities, continually transforming businesses while ensuring a strong focus on people and sustainability. As a leader in business technology, Sofigate empowers organizations to harness the power of generative AI and streamline business automation, fostering both technology and business innovation.

📋 Description

• Work closely with customer business stakeholders, platform owners and technical teams to understand requirements and translate them into practical solutions • Design and guide scalable ServiceNow solutions based on platform best practices, long-term maintainability and customer business needs • Provide architectural and technical guidance to development and delivery teams, supporting solution design, implementation, troubleshooting and testing • Understand and advise on ServiceNow capabilities across different modules, identify synergies and recommend opportunities for further platform adoption • Proactively identify improvement opportunities, challenge existing approaches when appropriate and explain the business and technical reasoning behind recommendations • Support the development of customer ServiceNow roadmaps, considering current needs, future opportunities, integrations and overall platform architecture • Explore opportunities to leverage AI, automation and emerging ServiceNow capabilities to improve customer processes and business outcomes • Stay up to date with ServiceNow releases, new capabilities, platform developments and relevant technology trends • Support and continuously improve customers' existing ServiceNow environments, ensuring solution quality, consistency and sustainable platform development

🎯 Requirements

• 5+ years of experience working with ServiceNow, preferably in architecture, solution consulting or senior technical roles • Broad understanding of the ServiceNow platform, its modules, capabilities and how they work together • Ability to understand business needs and translate them into scalable, sustainable ServiceNow solutions • Strong technical understanding, analytical thinking and problem-solving skills • Confidence to advise and constructively challenge customers, explain recommendations and guide decision-making • Ability to see the bigger picture, identify improvement opportunities and support long-term platform development • Experience in solution design, technical guidance, testing and quality assurance • Understanding of AI, LLMs and their potential applications in ServiceNow, or a strong interest and willingness to develop expertise in this area • Passion for business technology, innovation and creating measurable customer value • Proactive, self-driven attitude with the ability to work independently and collaboratively • Strong communication skills and confidence working with both business and technical stakeholders • Fluency in English

🏖️ Benefits

• Flexible working hours • Ability to work from anywhere • Competitive compensation package • Opportunities for employees and contractors • Independent work within a supportive senior team • Nordic working environment emphasizing fairness, equality, and trust • International, vibrant and fun culture • Openness and flexibility • Diverse, equal, and inclusive workplace • Healthy work-life balance support • Opportunities to learn and grow

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