Technical Operations Manager – Junior

Job not on LinkedIn

🔥 1 hour ago

🌐 Poland, Georgia – Remote

🇵🇱 Poland – Remote 🇬🇪 Georgia – Remote

⏰ Full Time

🟢 Junior

🔧 Technical Program Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Handle technical operations requests from first line support about transaction issues and payment methods • Roll out customization for new clients • Customize payment methods on clients’ websites • Troubleshoot technical issues involving transactions and payment methods • Maintain the efficiency of payment systems • Interact with payment systems • Analyze payments and identify problem patterns, followed by reporting • Interact with related departments, including 2nd line, Finance, Account Managers, and B2C

🎯 Requirements

• Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line) • Clear understanding of how the Payment System works • Strong knowledge of transactions flow • Knowledge of the basics of WEB architecture • Higher or incomplete higher education, preference for graduates of technical universities • English and Russian not lower than Upper Intermediate level • Knowledge of the basics in programming (data types/basic operators/functions) • Experience with JIRA, Jenkins, Gitlab • Experience with monitoring systems (ELK) • Understanding of information and application security, SSH, and access credentials

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events