Agente de servicio al cliente, Bilingüe – Inglés avanzado (B2+)

Job not on LinkedIn

🕒 October 28, 2025

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 46%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solvo Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Atender llamadas de proveedores de servicio de manera rápida, amigable y eficiente • Resolver dudas sobre trabajos y asistencia con la aplicación Urgently • Gestionar problemas complejos escalándolos al equipo de Red cuando sea necesario • Negociar tarifas adicionales y realizar investigaciones sobre solicitudes específicas • Desescalar clientes molestos mediante escucha empática y soluciones beneficiosas

🎯 Requirements

• Inglés B2 • 6 meses de experiencia en customer service • Actitud positiva y proactiva • Habilidades comunicativas y escritas • Disponibilidad 24/7 con turnos rotativos

🏖️ Benefits

• 2 días libres a la semana • Capacitación totalmente paga • Remuneración competitiva, más recargos dominicales, nocturnos y auxilio de transporte • Oportunidades de crecimiento dentro de la empresa • Contrato indefinido y directo con nosotros