Solvo Global
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
Customer Success Agent
Job not on LinkedIn
🕒 October 28, 2025
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Solvo Global
501 - 1000 employees
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.
📋 Description
• Resolver incidentes de Nivel 1 dentro de 24h (plataforma, conexión, periféricos) • Coordinar con servicios técnicos externos y gestionar piezas de repuesto • Apoyar sistemas inteligentes y configuraciones básicas de automatización • Monitorear problemas recurrentes y sugerir mejoras • Colaborar con Operaciones y Marketing en la experiencia del cliente • Asistir a franquiciados con onboarding y soporte
🎯 Requirements
• 2+ años en soporte al cliente o servicio de franquicia • Inglés fuerte (nivel 8–9) • Experiencia en sector de lavandería/servicios es un plus • Familiaridad con Freshdesk, IGEST, Nayax • Excelentes habilidades de comunicación, autonomía y multitasking
🏖️ Benefits
• Trabajo remoto 100% • Proyecto internacional – empresa española en la industria de lavandería autoservicio
Apply Now
