Representante de servicio al cliente, Bilingüe

Job not on LinkedIn

🕒 October 28, 2025

🇨🇴 Colombia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 46%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solvo Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📦 Logistics

💼 Consulting

Legal • Logistics • Consulting

Solvo Global is a leading remote talent solutions provider that matches businesses with experienced nearshore professionals across multiple functions. They handle sourcing, screening, hiring, onboarding and training, offering dedicated remote teams for accounting, back office, collections, customer service, healthcare recruiting, legal, logistics, sales, and staffing. Solvo combines human talent with AI-powered business tools to streamline processes like appointments, card payments, password resets, order look-up, bank reconciliations, and data entry, and emphasizes flexible, cost-effective staffing without long-term contracts.

📋 Description

• Atender consultas por correo, chat, teléfono o plataformas de tickets • Resolver dudas sobre productos y problemas de usabilidad • Escalar casos técnicos a los equipos internos • Contribuir a la base de conocimientos y documentación • Apoyar procesos de incorporación y éxito del cliente

🎯 Requirements

• Mínimo 2 años de experiencia en servicio al cliente • Bilingüe en call center o BPO • Inglés avanzado B2+, C1 • Empatía, calma bajo presión y enfoque en soluciones • Autonomía y capacidad para resolver problemas en plataformas digitales

🏖️ Benefits

• Compensación y beneficios: A definir según perfil. • VirgilHR promueve la diversidad, la equidad y la inclusión. Valoramos cada trayectoria y perspectiva: cuanto más diverso nuestro equipo, más fuerte nuestro impacto.