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Senior Collections Analyst

Job not on LinkedIn

🔥 2 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

📞 Collections

Where this job comes from

Posted on SonicWall's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of SonicWall

SonicWall

1001 - 5000 employees

Founded 1991

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

SonicWall is a cybersecurity company that has been fighting against cyber-criminal activities for over 30 years. It specializes in delivering real-time breach detection and prevention solutions, supported by the SonicWall Capture Threat Network. SonicWall's products, which include firewalls and network security solutions, are designed to protect small and medium-sized businesses, as well as enterprises worldwide. The company has a network of over 10,000 channel partners, securing more than a million business and mobile networks across the globe.

📋 Description

• Oversee a portfolio of high-value accounts with complex collection needs • Follow up on overdue balances to meet cash flow and days sales outstanding (DSO) targets • Perform collection follow-up through phone calls, e-mails, account reviews, and customer discussions • Maintain accurate and up-to-date collection records and documentation • Establish payment arrangements and settlements within company policy • Escalate past-due accounts and propose suitable next steps for resolution • Maintain positive and professional relationships with customers, billing/sales teams, and stakeholders • Analyze aging reports and collection measures to identify patterns and potential risks • Assess customer payment patterns and collection results • Produce reports covering collection results, disputes, bad debt risk, and projected cash receipts • Suggest process changes to decrease delinquency and improve collection outcomes • Research and resolve customer concerns related to invoices, pricing, and payments • Work with internal partners to resolve issues promptly • Monitor unresolved disputes to prevent unnecessary aging and collection delays • Improve collection workflows and efficiency • Develop and maintain standard procedures and proven practices • Use ERP and reporting tools to automate tasks and improve visibility • Collaborate with peers, cross-train, and support cash application

🎯 Requirements

• Bachelor’s degree in Accounting or Business Administration • Six or more years of experience in accounts receivable, collections, credit, or finance operations • Solid knowledge of collection methods, cash application, and credit administration • Advanced skills in Microsoft Excel and financial reporting applications • Hands-on experience with Oracle ERP system • Clear and effective written and verbal communication • E-billing portals

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