Field Service Technician

Job not on LinkedIn

🔥 3 hours ago

🇿🇦 South Africa – Remote

💵 R15k - R20k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sourceworx

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Sourceworx is a company that provides tailored IT solutions for business challenges, leveraging over 16 years of experience in the ICT industry. Their offerings include cybersecurity, managed services, software development, project management tools, and innovative learning management systems. Committed to understanding the unique needs of organizations, Sourceworx aims to enhance productivity, security, and efficiency while promoting diversity and equality as a B-BBEE Level 1 company.

📋 Description

• Manage multiple projects simultaneously • Travel to various places to provide field services • Repair equipment, machinery, electronics, computers, laptops, servers, and other IT equipment • Diagnose and troubleshoot hardware, software, networking, and complex technical issues • Install, configure, and update software applications and operating systems • Configure and troubleshoot networks, including IP addressing, DNS, DHCP, and network cabling • Interact with customers, explain technical concepts, provide instructions, and handle inquiries and complaints • Prioritize on-site visits and meet service-level agreements (SLAs) • Provide timely and courteous technical support • Work independently or as part of a team while complying with company security policies

🎯 Requirements

• Minimum A+, N+ certification or equivalent and hands on experience • Minimum 3 years Field Service experience • CCNA, FortiGate NSE qualification or equivalent (Advantageous) • Driver’s license essential • Excellent communication and reporting skills • Good technical and troubleshooting skills • Must be willing to abide by the security policies of the company • Must have strong communication skills and the ability to work independently or as part of a team • Ability to work outside in the field is required • Relevant vendor and product certification together with the required vocational training completed • Proficiency in computer hardware, software, and networking • Knowledge of operating systems, troubleshooting techniques, and basic programming concepts • Ability to diagnose and repair hardware issues in computers, laptops, servers, and other IT equipment • Knowledge of component replacement and preventive maintenance • Experience installing, configuring, and updating software applications and operating systems • Familiarity with network configurations, protocols, and troubleshooting • Understanding of IP addressing, DNS, DHCP, and network cabling • Excellent verbal and written communication skills • Strong customer-centric approach and ability to handle customer inquiries and complaints • Effective time management skills to prioritize tasks and meet SLAs • Analytical and critical thinking skills to diagnose complex issues and implement solutions