Director of Operations – LATAM

🔥 31 minutes ago

🌐 Colombia, Peru, +2 more countries – Remote

🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote

💵 $70k - $80k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Space Inch

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

Space Inch is a company renowned for its prowess in mobile game development, having accumulated 40 million installs for popular games such as Infinite Skater, Disco Bees, Say the Same Thing, and Make It Rain. Over its 8 years of operation, Space Inch has refined its approach to software development, emphasizing quality engineering and a strong company culture. The company employs passionate and innovative full-stack engineers who are skilled in a wide range of technologies including web, mobile, and blockchain development. Space Inch has also demonstrated capabilities in creating sophisticated enterprise software and decentralized cryptocurrency trading platforms, showing versatility across various industries, including gaming, ecommerce, and blockchain. The company is highly focused on ensuring efficient software engineering practices and fostering an environment where engineers thrive by valuing learning, communication, and teamwork.

📋 Description

• Own, maintain, and evolve Space Inch's operating standards across every functional area • Ensure standards are adopted in day-to-day work and team tools • Decide what requires formal SOPs, lighter guidance, or no documentation • Build and run repeatable, scalable training and onboarding programs • Measure standards adoption and resolve issues through coaching, process changes, or revised standards • Own project staffing, resource allocation, and capacity planning with engineering leadership • Maintain visibility into project assignments and run regular resourcing cadences • Plan capacity against the sales pipeline and flag bench time, over-allocation, and hiring needs • Ensure consistent project reporting and executive visibility into project status and health • Review project reporting, address issues, and make recommendations • Track and document how AI is changing delivery practices • Partner with the COO, executive team, project leads, team leads, Director of People, and Director of Finance

🎯 Requirements

• 8+ years in operations, delivery, or business operations roles, including owning operating standards, processes, or delivery governance • Proven track record of building an operating system end to end: defining standards, rolling them out, training people, measuring adoption, and iterating based on data and team feedback • Strong judgment about documentation and ability to distinguish formal SOPs, lightweight guidelines, and undocumented processes • Experience designing programmatic training and onboarding, including curricula, cohorts, playbooks, and refreshers • Hands-on fluency with AI as a working tool and experience helping teams adopt it • Ability to hold people and teams accountable through direct, respectful conversations and resolution • Experience setting up project reporting and portfolio visibility for leadership, including status and health frameworks, reporting cadences, dashboards, and recommendations • Hands-on experience with resource management and capacity planning • Solid understanding of software delivery, SDLC, and agile practices • Credibility with engineers and project leads • Systems-thinking, organization, decisiveness, and self-awareness • Excellent written English and strong spoken communication across async, live, and cross-cultural settings • Must be based in LATAM for time zone alignment with the US • Background in an agency, consultancy, or professional services environment is a bonus • Experience working with distributed teams is a bonus

🏖️ Benefits

• 23 days of PTO • 15 days of 100% paid sick leave • $200 annual health checkup subsidy • $50/month Wellness subsidy • Education budget for learning and knowledge expansion • Remote-first setup • B2B engagement