Billing Specialist

Job not on LinkedIn

🔥 24 minutes ago

🇵🇱 Poland – Remote

💵 zł19k - zł22k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 0%

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Sport Alliance GmbH

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private Equity Round on 2021-08

Consulting • Marketing • Logistics

Sport Alliance GmbH is a leading provider of digital solutions for the fitness industry, specializing in gym and membership management software. The company transforms fitness and training operations by offering tailored solutions for various fitness facilities, from small gyms to large franchises across Europe. With their ecosystem of brands, including PerfectGym and Magicline, Sport Alliance delivers robust cloud-based management software and financial services to enhance the efficiency of fitness businesses globally.

📋 Description

• Serve as the first point of contact for customers regarding invoices, credit notes, and subscriptions • Manage the accuracy of the B2B SaaS subscription lifecycle in NetSuite, including new contracts, renewals, upgrades, downgrades, amendments, cancellations, and contract owner changes • Ensure subscription changes are billed correctly and on time • Keep NetSuite subscriptions accurate and current in collaboration with Customer Support and Revenue Operations • Own accurate, on-time billing in NetSuite, including invoice runs, credit memos, and revenue and billing schedule corrections • Investigate and resolve billing discrepancies with Billing, Collections, and Sales • Document interactions and resolutions in CRM and ticketing tools • Improve subscription management, billing, and support processes

🎯 Requirements

• Extensive, hands-on knowledge of NetSuite, including subscription and recurring billing, invoicing, credit memos, and customer records • Confidence to troubleshoot NetSuite issues independently • Solid B2B SaaS experience • Strong grasp of subscription management, including contract terms, renewals, amendments, proration, and CRM subscription data and billing relationships • Very good written and spoken English • Comfortable using AI tools and cloud-based workflows • Structured and analytical mindset • Reliable and detail-oriented • German is a plus • Experience with Zone Billing or a comparable NetSuite billing extension is nice to have • Experience with Salesforce subscription or CPQ data is nice to have

🏖️ Benefits

• Private medical care • Sports card • Access to Udemy Business • Flexible work model: work fully remotely or combine it with on-site collaboration at the modern office in Warsaw • Flexible working hours • Unique experience in the Fitness and SaaS industry • International team • Company events and team-building activities