Senior Telecom Data Architect – BSS/OSS, Customer Data

🕒 September 18

🇪🇬 Egypt – Remote

⏰ Full Time

🟠 Senior

🚰 Data Engineer

👻 Ghost score 12%

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SSC HR Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

SSC HR Solutions is a full-service HR consultancy that provides comprehensive human resource solutions tailored to meet the specific talent growth needs of businesses. With operating locations across Egypt, United Arab Emirates, Saudi Arabia, and Bahrain, SSC HR Solutions specializes in employee management, from hiring to termination, ensuring that businesses thrive in a competitive landscape. The company prides itself on understanding client needs and delivering high-quality services that foster growth and partnership.

📋 Description

• Own and define the end-to-end telco data model, covering source systems, canonical entities, relationships, attributes, and business definitions • Lead data discovery and requirements workshops with client stakeholders across business and technology teams • Map data from BSS and OSS source systems into a canonical data model • Define relationships between Party, Customer, Account, Subscriber, Service, Product, and Resource entities, including complex B2B, household, and family-plan scenarios • Design and document identity resolution rules around MSISDN, customer, subscriber, SIM, and account relationships • Address telecom-specific identity scenarios including number portability, SIM swaps, and number recycling • Work with telecom usage and charging data, including CDRs/xDRs, mediation, rating, charging, and billing structures • Develop detailed data mapping specifications, transformation rules, data definitions, and implementation-ready documentation • Collaborate with data engineering, architecture, product, BSS/OSS, and business teams to ensure the data model can be implemented effectively • Support the design and implementation of Customer Data Platforms, Single Customer View, and customer 360 solutions • Ensure data architecture aligns with relevant telecom standards and enterprise data governance requirements

🎯 Requirements

• 7+ years of professional experience in data architecture, data modelling, or data engineering within the telecommunications industry • Proven hands-on experience with telecom data models and BSS/OSS environments • Strong working knowledge of TM Forum SID and eTOM • Practical understanding of 3GPP charging and CDR/xDR structures • Strong understanding of telecom BSS/OSS domains, including Product Catalog, Order Management, Mediation, Rating & Charging, Billing, Collections, and Inventory • Deep understanding of telecom customer and service entities, including Party, Customer, Account, Subscriber, Service, Product, and Resource • Hands-on experience with identity resolution and customer matching, including MSISDN-based identity scenarios • Strong SQL and data mapping skills • Experience designing canonical data models and translating source-system structures into business-ready data models • Ability to produce detailed, implementation-ready specifications, rather than high-level conceptual documentation only • Strong stakeholder management and communication skills, with experience facilitating requirements and data discovery workshops • Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, Telecommunications, or a related field is preferred • Preferred: experience delivering a Customer Data Platform, Customer 360, or Single Customer View solution • Preferred: experience with consent management and data governance frameworks • Preferred: experience working directly with telecom clients and leading cross-functional data discovery workshops • Preferred: experience integrating data across multiple BSS, OSS, CRM, billing, charging, and network-related systems • Preferred: experience working in large-scale or multi-country telecommunications environments

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