Field Service Technician – Robotics

🔥 37 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 11%

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🗣️🇫🇷 French Required

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Logo of STÄUBLI

STÄUBLI

5001 - 10000 employees

Founded 1892

🏭 Manufacturing

Manufacturing • Robotics • Textile

STÄUBLI is a global provider of industrial and mechatronic solutions, offering a wide range of products including electrical connectors, fluid couplings, quick mold change systems, industrial and mobile robotic solutions, and systems for textile preparation and production. Founded in 1892 and headquartered in Switzerland, STÄUBLI has grown into an international group operating in 28 countries with approximately 6,000 employees dedicated to delivering comprehensive solutions across various industrial sectors.

📋 Description

• Diagnose issues and propose maintenance solutions • Repair products • Assist and advise customers on robot operation • Prepare service intervention reports in the CRM system • Manage the remote stock of spare parts • Provide maintenance training • Monitor customer accounts in collaboration with the wider team • Contribute to the continuous improvement of the service • Work directly with customers in the medical, pharmaceutical, food-processing, and automotive industries • Be based at the Faverges production site • Complete a several-week onboarding program

🎯 Requirements

• Education: Minimum two-year technical degree or equivalent • Successful initial experience in a similar role, ideally in the maintenance or installation of special-purpose machinery • Strong technical foundations in mechanics, electrical engineering, industrial IT, and automation • Proficiency in one or more programming languages • Comfortable communicating in English • Self-motivated, customer-service oriented, personable, and thorough • Available for a field-based position in the Haute-Savoie region • A driving licence is not explicitly required

🏖️ Benefits

• Two fixed annual bonuses • Company restaurant • Transportation benefits • On-site childcare facilities • Remote working • Supplementary health insurance • Works Council benefits • Stäubli cooperative • Attractive salary and benefits package • Several-week onboarding program including immersion at the production site and paired field mentoring

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