Strada
5001 - 10000 employees
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.
Senior Associate, Portuguese Payroll Delivery
🕒 April 30
🗣️🇧🇷🇵🇹 Portuguese Required
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Strada
5001 - 10000 employees
👥 HR Tech
☁️ SaaS
🤝 B2B
HR Tech • SaaS • B2B
Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.
📋 Description
• Independently process payroll end-to-end to ensure delivery according to the agreed processing calendar(s) and KPIs • Support statutory and year-end reporting according to the agreed calendar(s) and KPIs • Use payroll expertise to advise on client queries/issues and maintain a strong understanding of country-specific legislation and requirements • Support and provide knowledge transfer to Apprentices and/or Associates on data management and customer service activities • Ensure tickets and calls are responded to within SLA timeframes and to a high standard • Support system maintenance testing • Liaise and transact with third parties • Complete SOC controls on time with required evidence • Contribute to root cause analysis, ensuring accuracy and proposing feasible preventative measures to limit recurrence • Conduct knowledge transfer sessions and verify that the audience understands and can apply the information • Maintain DWIs to keep processes up to date and reflective of the service • Report all system issues/defects correctly and log tickets with necessary details and evidence so Application Services and/or Products can investigate • Highlight any deviations from the standard scope of service to the Service Manager • Handle sensitive and confidential information appropriately • Complete time recording accurately and on schedule • Adhere to STRADA security standards • Contribute to team meetings and promptly raise any issues with your Service Manager • Stay up to date with all STRADA HR announcements and communications • Build strong relationships with relevant lines of business • Update internal stakeholders when needed in a timely and accurate manner • Participate in projects and activities as assigned
🎯 Requirements
• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint • Flexibility to support a global, fast-paced environment • Strong attention to detail • Excellent written and verbal communication skills • Self-motivated with a willingness to learn • Ability to collaborate and work effectively in a team environment, as well as independently while following processes and procedures • 2–3 years of relevant experience administering payroll or health & welfare/benefits in an HR consulting, HR outsourcing, or corporate environment • HRIS knowledge: experience with Workday, SAP, or PeopleSoft preferred
🏖️ Benefits
• Health coverage • Wellbeing programs • Paid leave (vacation, sick, parental) • Retirement plans • Learning and development opportunities
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