Website Specialist, Shopify B2B

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🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 12%

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Logo of SUNPAN

SUNPAN

51 - 200 employees

Founded 1985

🏭 Manufacturing

📦 Logistics

🏨 Hospitality

Manufacturing • Logistics • Hospitality

<SUNPAN> is a Toronto-based furniture design, importing, and wholesale company offering modern home, commercial, and café furniture. The company provides contract-grade, in-stock, and made-to-order collections, operates showrooms and a dealer network, and runs a trade program serving interior designers and retailers. SUNPAN sells through dealers and an eCommerce storefront, offers white-glove delivery and sustainability-focused materials and practices.

📋 Description

• Manage the day-to-day operations of the company website and customer portal • Collaborate with web development agencies to plan and implement site enhancements • Conduct UAT and provide timely feedback to meet release schedules • Ensure site stability after releases and resolve website issues • Address customer and staff issues involving portal access, product visibility, pricing, and inventory discrepancies • Curate product presentation using digital merchandising tactics with Marketing, Product, Creative, Sales, and Inventory teams • Implement key web-page redesigns with UX/UI designers and web agencies according to WCAG accessibility guidelines • Monitor, maintain, and optimize SEO performance • Develop and execute a web content calendar for content refreshes, product launches, trends, and marketing campaigns • Conduct site checks, audits, and QA for content accuracy and functionality • Maintain website and customer portal user manuals • Optimize user experience using customer journey mapping, personas, and personalization • Report on website performance, search terms, traffic trends, user behavior, and SEO keyword rankings • Monitor competitor websites and communication strategies • Recommend website tools, features, functionality, design concepts, and marketing strategies • Perform ad hoc tasks supporting evolving business needs

🎯 Requirements

• At least 3 years work experience managing websites for large organisations, preferably in the B2B space • Knowledge and experience working with Shopify B2B, Magento, SAP, Jira, Teamwork and Asana • Experience working with website developers and e-commerce agencies in Agile format • Highly organised, detail-oriented, and deadline-driven with the ability to work under tight deadlines and shifting priorities • Collaborative team player with the ability to give and receive constructive feedback and incorporate best practices • Proficiency in English with the ability to communicate clearly and professionally with internal and external stakeholders • Ability to work independently and in a team setting • Research-driven mindset and project ownership • Knowledge of SEO and website best practices • Bachelor's and/or Master’s degree in Computer Science or Information Technology • Adept at project management

🏖️ Benefits

• Generous Paid Time Off • Comprehensive Extended Health Care – Includes medical, dental, vision, and Family Coverage • Monthly Meal Vouchers • Certified Great Place to Work recognition • Team Building & Social Events

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