
5001 - 10000 employees
Founded 1993
🏭 Manufacturing
📦 Logistics
💼 Consulting
Manufacturing • Logistics • Consulting
Supermicro is a leading provider of high-performance computing solutions, specializing in server technology and advanced infrastructure for enterprise applications. The company is dedicated to fostering talent and developing cutting-edge technology, creating a dynamic work environment where skilled professionals can thrive. With a focus on innovation and excellence, Supermicro delivers industry-leading products and services in the computing sector.
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5001 - 10000 employees
Founded 1993
🏭 Manufacturing
📦 Logistics
💼 Consulting
Manufacturing • Logistics • Consulting
Supermicro is a leading provider of high-performance computing solutions, specializing in server technology and advanced infrastructure for enterprise applications. The company is dedicated to fostering talent and developing cutting-edge technology, creating a dynamic work environment where skilled professionals can thrive. With a focus on innovation and excellence, Supermicro delivers industry-leading products and services in the computing sector.
• Perform system-level software validation, deployment, and testing for strategic customers, including functional, stress, regression, and automation scripting for server environments • Provide technical support for strategic customer issues through root cause analysis, resolution management, internal coordination, and timely communication • Support on-site deployment and validation activities at customer data centers, traveling to customer sites as needed • Lead or participate in failure analysis for critical issues and prepare 8D reports documenting root causes, corrective actions, and preventive measures • Create and maintain test plans, deployment procedures, automation scripts, evaluation reports, and customer status dashboards • Participate in customer and internal issue review meetings with technical updates and recommendations • Collaborate with global teams to maintain continuous coverage and timely response for high-priority projects across time zones • Enforce software and system quality standards and improve deployment processes, automation, and support efficiency
• Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field • 1+ years of experience in software engineering, systems deployment, automation, or technical support • Experience in data center operations, server deployment, and troubleshooting • Strong scripting skills in Python, Bash, or PowerShell • Understanding of networking, server hardware, virtualization, and Linux/Windows operating systems • Ability to work in a fast-paced environment and manage multiple priorities under pressure • Willingness to work flexible hours, including occasional weekends or on-call support • Ability and willingness to travel for on-site customer support • Experience with on-site deployment support or customer data center environments highly desirable • Understanding of validation methodologies, test planning, and defect tracking processes • Excellent communication, documentation, and cross-functional collaboration skills • Strong analytical and problem-solving skills with high attention to detail
• Equal Opportunity Employer policy and commitment to diversity • Flexible hours, including occasional weekends or on-call support • Global team collaboration across time zones • Travel opportunities for on-site customer support
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