Home Care Staffing Scheduling Coordinator

Job not on LinkedIn

🕒 July 15

🇵🇭 Philippines – Remote

💵 ₱40k - ₱44.5k / month

⏰ Full Time

🔴 Lead

🎯 Recruiter

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🛍️ eCommerce

🎯 Recruiter

Consulting • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Fill open caregiver shifts based on client needs, caregiver availability, and service requirements • Manage same-day call-offs and urgent schedule changes • Coordinate with care managers regarding client needs, staffing priorities, and service continuity • Communicate with caregivers, clients, seniors, and family members regarding scheduling concerns • Use scheduling systems such as WellSky to support caregiver-to-client matching and staffing decisions • Maintain accurate schedule records, updates, and handoffs between shifts • Build working familiarity with caregiver strengths, limitations, and suitability for specific client cases • Escalate urgent staffing issues, call-offs, or service risks to supervisors or designated client contacts • Support smooth shift transitions and communicate relevant updates to the next shift • Contribute to schedule stability, coverage planning, and service quality

🎯 Requirements

• 3+ years experience in scheduling, dispatch, workforce coordination, staffing, or a similar operations role • Strong verbal and written English communication skills • Ability to manage multiple moving parts in a fast-paced, service-driven environment • Strong judgment and decision-making under pressure • Ability to communicate professionally with clients, family members, and internal team members • Comfortable handling urgent staffing issues, call-offs, and last-minute changes • Strong organizational skills and attention to detail • Able to work weekends as part of a full-time schedule • Experience in home care, healthcare scheduling, caregiver staffing, or healthcare dispatch preferred • Experience in logistics dispatch or similar real-time coordination roles preferred • Experience using WellSky or comparable scheduling / workforce systems preferred • Background in a proactive service environment rather than a purely scripted call center role preferred • Relevant experience in scheduling, dispatch, healthcare support, or operations may be considered in lieu of formal education

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • 20 PTO credits annually • VL and SL cash conversion • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learning • Night Differential • WORK FROM HOME