Order Processing Specialist, French C1, English C1, part-time

🔥 0 minutes ago

🌐 Morocco, Tunisia, +4 more countries – Remote

🇲🇦 Morocco – Remote 🇹🇳 Tunisia – Remote 🇲🇬 Madagascar – Remote 🇩🇿 Algeria – Remote 🇸🇳 Senegal – Remote 🇨🇮 Côte d’Ivoire – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportYourApp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 Venture Round on 2017-10

Consulting • Logistics • Marketing

SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine, and now operating globally in over 7 locations. With a decade of expertise, it specializes in providing 24/7/365 third-party customer service in more than 60 languages to over 250 businesses worldwide. SupportYourApp is dedicated to enhancing customer satisfaction by delivering empathetic and professional support across various communication channels. Their services are integrated into a custom-built QCRM system and compliant with security standards such as PCI/DSS & ISO/IEC 27001:2013. The company partners with tech giants like Calm, MacPaw, and SplitIt, offering scalable support solutions that include customer service, tech support, and back-office outsourcing.

📋 Description

• Read and review incoming emails in the order mailbox to ensure all requests are logged efficiently • Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions • Review and validate order details to ensure data integrity and accurate record-keeping • Flag missing, unclear, or problematic information across processed orders • Compile and submit a comprehensive weekly issues report

🎯 Requirements

• Excellent English and French communication skills (C1 for both spoken and written) • Experience handling end-to-end order processing, reports, order entry, and fulfillment tracking • Strong ability to maintain accurate data with high attention to detail • Strong sense of accountability and time management to compile and deliver weekly reports strictly on deadline • Strong written and verbal communication skills • Ability to work independently • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) • Familiarity or past experience with Odoo is a plus

🏖️ Benefits

• Fixed schedule: Sunday, from 6PM to 9PM at GMT+2 • Opportunity to cooperate fully remotely • Inclusive international environment • Compensation in USD • Rewards for referring friends • Responsive leadership interested in your development and long-lasting cooperation • Greenhouse conditions for self-development • A culture built on trust, with no time-tracking requirements