Technical Writer – Freelance

Job not on LinkedIn

🔥 30 minutes ago

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Swan

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💳 Fintech

🔌 API

🤝 B2B

Fintech • API • B2B

Swan is a financial technology company that provides embedded banking solutions. It offers APIs to integrate white-labeled banking features such as accounts, cards, and payments into various workflows and user experiences. Swan's platform supports businesses in embedding financial services, enabling them to transform their products by adding banking layers. The company handles all regulatory and compliance aspects, allowing businesses to focus on their core offerings. By leveraging Swan's infrastructure, companies can simplify their financial management processes and enhance user experiences, particularly in sectors like PropTech and HR Tech.

📋 Description

• Write and maintain content directly in a docs-as-code workflow using Git and Markdown/MDX • Migrate existing help centre articles into version-controlled repositories with peer review • Independently create clear, accurate content for moderately complex features, including user guides, help centre articles, and UI copy • Responsibly use approved AI tools to improve workflow efficiency while ensuring final content is high-quality, accurate, and human • Collaborate with Product, Engineering, Design, Marketing, Customer Experience, and Implementation teams • Gather requirements, manage project expectations, and ensure content accuracy • Use Zendesk, CMS, and docs-as-code tools effectively • Suggest improvements to content processes and streamline team workflows • Manage content assets from creation to publication • Track and report content performance using established dashboards

🎯 Requirements

• Typically 3 or more years of experience in technical writing • Experience managing multiple projects simultaneously to meet deadlines • Comfortable working in Git and Markdown or MDX • Previous experience with a docs-as-code workflow • Strong self-editing and peer-review skills • Ability to independently learn and explain moderately complex technical concepts • Ability to apply established accessibility and global localisation best practices • Ability to quickly adapt to new tools or processes • Proactive and reliable team contributor • Passion for creating impactful documentation and core technical writing skills