Professional Services Engineer

Job not on LinkedIn

🕒 February 25

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Swimlane

201 - 500 employees

Founded 2014

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

💰 $45M Private Equity Round - Swimlane on 2025-06

Cybersecurity • SaaS • Artificial Intelligence

Swimlane is an AI-driven security automation company that provides a cloud-native SaaS platform (Swimlane Turbine) for Security Operations Centers, MSSPs, and enterprises. Its platform combines agentic AI agents, low-code playbooks, extensive integrations, case management, dashboards, and reporting to automate incident response, threat hunting, vulnerability management, compliance audits, and business continuity workflows. Swimlane focuses on reducing alert fatigue, lowering mean-time-to-respond, and enabling scalable, multi-tenant managed security services through automation and explainable AI.

📋 Description

• Installing, configuring, and deploying the Swimlane Platform • Developing and implementing Security Operations Center / Incident Response Remediation Playbooks • Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML • Delivering prescribed training and proctoring certification labs to our clients and partners • Assisting with advanced architecture design for non-standard deployments • Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree. • 2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three • Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures • Working knowledge of Python • Working knowledge of RESTful APIs • Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning) • Ability to quickly grasp complex technical concepts and make them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary • A strong understanding of modern cybersecurity technologies and methodologies, including: • ○ Deploying and integrating such platforms • ○ Consulting on best-practices for SOC/IR functions • ○ Developing and implementing automation and orchestration capabilities to streamline operations • Hand-on experience with one or more of the following types of technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing • Team player that works well in collaborative situations and autonomous environments • USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!

🏖️ Benefits

• Competitive Benefits & Compensation • Stock Options • Training & Professional Development Opportunities • MacBook Pro • Great Company Culture • Give-back Volunteering Opportunities

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