Solution Engineer, Balkans

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🔥 3 hours ago

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Synology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

🔧 Hardware

🏢 Enterprise

☁️ SaaS

Hardware • Enterprise • SaaS

<Synology> is a global technology company that designs and manufactures network-attached storage (NAS), SAN and backup appliances, rackmount and tower servers, surveillance NVRs, routers, and companion storage drives and accessories. It also develops DiskStation Manager (DSM) software and cloud services (C2) for backup, identity, object storage and collaboration, providing data management, backup & recovery, surveillance, and networking solutions for both businesses and advanced consumers.

📋 Description

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team • Understand customer requirements and translate them into product and solution proposals • Present, demonstrate, and explain product capabilities, use cases, and technical benefits • Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities • Collaborate with Key Account Managers based in the Balkan region, European office, distributor network, and channel partners on strategic sales activities • Prepare and deliver technical training for business partners and customers • Support the preparation and execution of events, including technical setup and product demonstrations • Provide technical input for sales opportunities, partner enablement, and go-to-market activities • Offer occasional technical guidance to existing customers to enable successful solution adoption

🎯 Requirements

• Relevant IT qualification • At least 3 years of experience in technical pre-sales, solution engineering, technical consulting, or a comparable customer-facing technical role • Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance • Ability to combine technical understanding with customer and business needs • Strong presentation, communication, and consultative selling skills • Fluent Serbian and/or Hungarian as well as English, written and spoken • Experience working with customers, partners, or channel organizations • Ability to explain complex technical topics clearly and engagingly • Creativity, flexibility, and proactive problem-solving mindset • High degree of self-responsibility, ownership, and strategic thinking • Friendly, collaborative personality and strong team-player attitude • Based in Novi Sad (Serbia) or close by • Valid driving licence and own vehicle for customer visits throughout the country

🏖️ Benefits

• Fixed salary plus a performance-based bonus • Regular team-building events • Company gatherings • Collaborative environment • Full-time employment contract via our EOR partner