Medical Information Associate – MSL, Ather Product Testing

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🔥 9 minutes ago

🇮🇳 India – Remote

⏱ Part Time

🟡 Mid-level

✨ Associate

👻 Ghost score 15%

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Synthio Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💊 Pharmaceuticals

🤖 Artificial Intelligence

🔥 Funding within the last year

💰 $5M Seed Round on 2025-11

Healthcare • Pharmaceuticals • Artificial Intelligence

Synthio Labs is an agentic AI company that builds a multimodal, clinical‑grade voice and agent platform for life sciences and pharmaceutical commercial workflows. Its product suite includes voice AI copilots for field teams (Jarvis), voice AI agents for HCP engagement (Ather) and patient support (Helix), Simulation Studio for AI-driven market research/digital twins, Polaris HQ for data intelligence, and Atlas as an AI‑ready HCP 360. The platform emphasizes clinical accuracy, safety and regulatory compliance to enable continuous, compliant conversations and automation across HCPs, patients, field teams, marketing, and commercial operations.

📋 Description

• Test Ather product conversations for medical accuracy, clinical relevance, and tone for HCPs • Review and validate AI-generated responses against approved medical references, PI, and scientific literature • Create and maintain gold-standard Q&A sets, test scripts, and edge cases for medical information queries • Identify and document medical inaccuracies, hallucinations, and compliance risks • Ensure responses adhere to medical-legal-regulatory (MLR) standards and pharma compliance guidelines • Flag adverse events, off-label queries, and product complaints according to pharmacovigilance SOPs • Collaborate with the medical team to define guardrails and approval criteria for AI outputs • Work with product and engineering teams to provide medical feedback and improve model performance • Translate complex medical queries into structured test cases and evaluation criteria • Contribute to the medical knowledge base and content curation for Synthio products

🎯 Requirements

• Advanced degree in Life Sciences — PharmD, MBBS, BDS, M.Pharm, M.Sc Pharmacology / Life Sciences, or equivalent • 3–5 years of experience as Medical Information Associate, MSL, Medical Affairs Associate, or Medical Reviewer in pharma / healthcare • Strong understanding of medical information workflows, MLR review, and pharma compliance • Experience in literature search, fact-checking medical content, and referencing (PubMed, package inserts, etc.) • Familiarity with AI tools, LLMs, and prompt evaluation is a strong plus • Excellent attention to detail and critical thinking for medical accuracy • Strong written communication — ability to write clear, HCP-friendly medical responses • Comfort working in a fast-paced, early-stage startup environment with flexible hours • Ability to work independently, 15–20 hours/week, with overlap with US hours as needed • MSL / Medical Information background preferred

🏖️ Benefits

• Flexible, part-time, remote role • Flexible hours • Direct access to founders and product team • Opportunity to shape the safety and accuracy of AI medical experts used by real pharma teams • Exposure to cutting-edge AI in life sciences • High ownership and autonomy • Opportunity to build compliant AI for life sciences from 0 to 1

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