Teams Squared
11 - 50 employees
Founded 2023
🏢 Enterprise
🤝 B2B
Legal • Enterprise • B2B
Teams Squared is an Alternate Legal Service Provider (ALSP) that connects law firms and legal teams with top-tier legal professionals from emerging markets. By leveraging a network of highly qualified remote legal talent, Teams Squared helps firms improve efficiency and reduce costs in areas such as commercial law, corporate law, litigation, and e-discovery. The company is committed to quality, reliability, and effective communication, ensuring that clients can access skilled legal resources while focusing on core legal tasks.
Customer Success Manager
Job not on LinkedIn
🕒 March 3
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Teams Squared
11 - 50 employees
Founded 2023
🏢 Enterprise
🤝 B2B
Legal • Enterprise • B2B
Teams Squared is an Alternate Legal Service Provider (ALSP) that connects law firms and legal teams with top-tier legal professionals from emerging markets. By leveraging a network of highly qualified remote legal talent, Teams Squared helps firms improve efficiency and reduce costs in areas such as commercial law, corporate law, litigation, and e-discovery. The company is committed to quality, reliability, and effective communication, ensuring that clients can access skilled legal resources while focusing on core legal tasks.
📋 Description
• Own the end-to-end client onboarding process, including coordination of KYC documentation and AML compliance. • Prepare and issue engagement letters within agreed timelines. • Act as the primary coordination point between clients, lawyers, and external service providers. • Track all active matters to ensure deadlines are met and no follow-ups are missed. • Maintain client response times within 24 hours. • Proactively identify and resolve delivery obstacles to prevent delays. • Ensure all client documentation is accurately saved and structured within SharePoint and firm systems. • Maintain 100% matter visibility and tracking through Microsoft Planner. • Oversee client offboarding to ensure deliverables are completed, feedback is collected, and matters are formally closed. • Contribute to the development and maintenance of matter management workflows and internal process documentation.
🎯 Requirements
• Undergraduate degree in Law is mandatory. • 5–8 years of experience as a lawyer or paralegal. • At least 1 year of experience within the UAE legal environment. • Strong understanding of legal matter lifecycle management. • Excellent written and verbal English communication skills (client-facing role). • Experience with Microsoft Office, SharePoint, and Microsoft Planner (or similar task management tools). • Highly organized and detail-oriented with a strong process-driven mindset. • Ability to work independently in a remote environment while coordinating with multiple stakeholders. • Strong accountability, professionalism, and discretion.
🏖️ Benefits
• Competitive compensation package (paid in foreign currency). • Fully remote, part-time flexibility (approximately 60 hours per month). • Opportunity to work closely with senior legal leadership in the UAE. • Exposure to high-level legal operations and structured matter management systems. • Ongoing professional development in legal operations and client success management.
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