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Systems Engineer

🔥 2 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

Where this job comes from

Posted on Tech-Keys's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Tech-Keys

Tech-Keys

51 - 200 employees

💼 Consulting

🏢 Enterprise

Consulting • Enterprise

Tech-Keys is an IT services and consulting company that specializes in providing comprehensive IT design, implementation, support, and maintenance for small to medium-sized businesses across various sectors in the US. They deliver end-to-end IT management solutions tailored to client needs and budgets, offering services such as IT consulting, infrastructure design and support, helpdesk services, and proactive monitoring. Tech-Keys emphasizes customer care, striving to provide clients with high-quality technical guidance and support while maintaining a personalized approach.

📋 Description

• Design, implement, and maintain complex systems for clients • Troubleshoot and resolve technical issues • Collaborate with cross-functional teams to ensure project success • Provide technical support to clients as needed • Meet deadlines and due dates on assigned tasks • Work through issues to completion with minimal escalation • Mentor other technicians and engineers • Develop subject matter expertise • Participate in the application process, one-way video interview, in-person interview, and reference checks

🎯 Requirements

• Proven experience working as an advanced IT engineer for at least 3 years • Excellent customer service and communication skills • Excellent problem solving and analytical skills • Ability to explain technical solutions in a clear and understandable manner • Experience in 365 administration • Networking experience • Experience troubleshooting printers • Experience with Azure • Experience with Datto • Degree in Information Technology is a plus • MS-102 certification is a plus • MD-102 certification is a plus • Desired technical certifications include Cisco CCNA, Microsoft 365 Certified Associate, Microsoft Azure Associate or Expert, Microsoft MCSA, Microsoft MCSE, VMware VCA, and VMware VCP

🏖️ Benefits

• Culture prioritizing care for clients and team members • Five core values: Care, Be Proud, Be Fun & Balanced, Speak Up, and Aim Higher • Supportive team environment • Healthy work-life balance • Opportunity to mentor other technicians/engineers • Opportunity to become a Subject Matter Expert

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