Commercial Customer Service and Master Data Management Specialist

Job not on LinkedIn

🔥 12 hours ago

🇦🇹 Austria – Remote

💵 €35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Techem

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

⚡ Energy

💰 Private Equity Round - Techem on 2018-06

Healthcare • Logistics • Energy

<Techem> Techem is a provider of digital consumption measurement and property energy-management solutions, offering meter hardware, remote reading technology, a tenant-facing mobile app, and an administrator portal for landlords and property managers. The company delivers services that include digital allocation statements, data integration, ESG and energy reporting, compliance with energy-efficiency legislation (EED), and remote monitoring and optimization of water, heating and cooling usage across buildings.

📋 Description

• Provide telephone and written support to business customers • Receive, process, and follow up on customer orders • Support new customers throughout the onboarding process for direct billing • Act as a point of contact for questions regarding services and processes • Work closely with internal departments • Create and maintain customer, property, and contract data • Process data changes in accordance with internal guidelines • Ensure and continuously monitor high data quality • Post daily bank transactions • Review and allocate incoming payments • Clarify and follow up on outstanding postings • Support ongoing account reconciliation • Communicate professionally by telephone and email • Process inquiries and support the search for solutions • Build and maintain long-term customer relationships • Ensure a high level of service quality

🎯 Requirements

• Completed commercial training or equivalent professional experience • Enjoy interacting with customers by telephone and in writing • Structured, accurate, and independent approach to work • Good IT skills and an interest in digital processes • Very good command of German, both written and spoken • Team-oriented and reliable, with a strong sense of responsibility • Ideally, experience in customer service or inside sales • Ideally, experience in order processing • Ideally, experience in master data maintenance • Ideally, experience in accounting or payment posting • Ideally, experience in a B2B environment

🏖️ Benefits

• Remote work, flexible working hours with short core hours, and a four-and-a-half-day workweek • External training opportunities for personal and professional development, plus an internal learning platform • Mental health support through an external partner • Company physician • Subsidy for prescription computer glasses • Ergonomic workstation • Complimentary beverages • Employee events • Team-building activities • Mentoring program • Bike leasing • Travel allowance for commuting and leisure activities • €300 per year toward future financial security • Numerous discounts with partner companies • Employee referral bonus • Days off on December 24 and December 31