Business Analyst – Policy Administration

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🕒 December 1, 2025

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Tech Minds Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

🤝 B2B

🛍️ eCommerce

📚 Education

B2B • eCommerce • Education

Tech Minds Agency is a creative IT solutions provider that specializes in helping businesses and individuals leverage technology for growth and success. They offer a diverse range of services including website creation, mobile app development, digital marketing, and training in various technical skills. Their mission is to navigate the evolving tech landscape, enabling clients to enhance their online presence and achieve their business goals. With a focus on personalized service and staying ahead of tech trends, Tech Minds Agency aims to empower its clients through innovative solutions and expert support.

📋 Description

• Defines core policy administration workflows from issuance to renewal, upgrade/downgrade, endorsement, and cancellation ensuring robust and compliant system design. • Map TO-BE workflows for policy issuance, renewal, and endorsement processing. • Define premium calculation logic, proration rules, and financial reconciliation steps. • Validate integration points between policy admin, accounting, and customer portals. • Document business rules for reinstatements, NCB (no-claim bonus), and portability. • Ensure compliance with IRDAI circulars and product filing specifications. • Drive UAT and test case development for policy servicing modules.

🎯 Requirements

• 4-5 years in policy administration and health operations. • Exposure to core policy admin systems and functionalities. • Expertise in process mapping and financial data validation. • Analytical and structured thinker; experience with system configuration validation. • Proven ability to translate business process logic into system requirements. • Skilled in as-is and to-be mapping, gap analysis, and workflow design. • Experience working with IT development and QA teams on core insurance systems. • Deep understanding of IRDAI regulations, esp. regarding policy management. • Excellent documentation, analytical, and stakeholder management skills.