Client Delivery Coordinator

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TechnologyAdvice

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

TechnologyAdvice is a media and technology company that provides insights and recommendations on business-to-business (B2B) technology products and services. The company specializes in helping organizations make informed purchasing decisions by offering expert analysis and comparisons of various software solutions including HR software, CRM, project management tools, and business intelligence systems. Through data-driven analysis and extensive research, TechnologyAdvice aims to simplify the technology buying process and provide valuable resources for businesses looking to implement new digital solutions.

📋 Description

• Prepare and send lead files to clients via CSV uploads, platform submissions, or pre-configured templates. • Complete basic portal uploads and fulfillment-related administrative tasks. • Monitor lead and QA statuses and flag errors, duplicates, or other delivery issues. • Monitor delivery schedules, pacing, and due dates; escalate potential delays or fulfillment risks. • Support initial setup of programs and delivery systems using internal tools. • Update records, documentation, and tracking details in Salesforce and other internal platforms. • Send and validate test leads for integrations and escalate errors for troubleshooting. • Respond to internal questions and client requests promptly and professionally. • Collaborate with Client Delivery Managers, Team Leads, and Channel Strategy partners. • Participate in meetings, trainings, and quality reviews. • Receive training, shadow experienced team members, and seek feedback and coaching.

🎯 Requirements

• Agile professional able to thrive in a fast-paced environment and continuously pivot strategies to meet business needs. • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with Microsoft Office or Google Workspace, including Excel and Google Sheets. • Experience in customer support, operations, project coordination, or administrative work. • Familiarity with Salesforce or other CRM platforms. • Experience with spreadsheets, CSV files, or data management. • Must have a working laptop/PC, internet, and a backup connection. • Must be currently authorized to work in the Philippines at hire and maintain authorization throughout employment. • Pre-employment screening required.

🏖️ Benefits

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives. • Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays. • Remote-First Culture: Work from the comfort of your home. • Paid Time Off: 14 days of annual paid time off, plus regular Philippine government-declared holidays, plus 5 additional days after 1 year. • Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF. • Healthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure. • De Minimis Allowance: Monthly rice subsidy, following government guidelines. • Wellness Perks: Access to the Headspace app. • Speaker Series Bonus: Present in the monthly speaker series and earn a bonus.