IT Infrastructure Engineer

Job not on LinkedIn

🔥 6 minutes ago

🇵🇰 Pakistan – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👷 Infrastructure Engineer

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TechSurge Private Limited

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

TechSurge Private Limited is an IT services and solutions company providing a broad range of technology offerings including application development, cloud services (Office 365, Azure), business intelligence (Power BI, IBM analytics), enterprise applications and ERP (Microsoft Dynamics, Oracle EBS), infrastructure and virtualization (VMware, hyperconverged), security analysis (endpoint protection, advanced threat protection, DLP) and big data solutions. The company also provides outsourced support (L1–L3, resident engineers), consultancy, migrations and upgrades, paid digital marketing, web design, graphic and animation services, content writing, domain/hosting and web maintenance, along with training and consultancy through its Tech Center. TechSurge serves corporate customers across multiple regions with offices in Pakistan, Ghana, Australia and the USA, focusing on B2B enterprise technology deployments, managed services and cybersecurity solutions.

📋 Description

• Participate in a 24x7 shift or End-of-Day (EOD) support model • Provide timely monitoring, issue resolution, and on-call support for critical business services • Provide hands-on support and administration for Automic Workload Automation • Monitor, manage, and ensure successful execution of batch jobs • Identify and resolve batch job failures to maintain business continuity • Analyze job dependencies, workflow chains, calendars, and execution schedules • Support and troubleshoot the GoAnywhere Managed File Transfer (MFT) platform • Manage and monitor inbound and outbound file transfers • Investigate, diagnose, and resolve production incidents related to scheduling, batch processing, and file transfer operations within agreed SLAs • Coordinate with application, infrastructure, database, and business teams to address operational issues and implement permanent fixes • Perform root cause analysis, document findings, and recommend preventive measures • Support change, release, and maintenance activities while ensuring operational stability and adherence to established processes and controls

🎯 Requirements

• 10-14 years of experience • Ability to participate in a 24x7 shift or End-of-Day (EOD) support model • Experience with Automic Workload Automation, including job scheduling, workflow management, and batch processing • Experience monitoring, managing, and troubleshooting batch jobs • Knowledge of job dependencies, workflow chains, calendars, and execution schedules • Experience with GoAnywhere Managed File Transfer (MFT) • Experience with SFTP, FTP, FTPS, and other secure file transfer protocols • Experience investigating, diagnosing, and resolving production incidents within agreed SLAs • Ability to coordinate with application, infrastructure, database, and business teams • Experience performing root cause analysis and documenting findings • Experience supporting change, release, and maintenance activities • Ability to adhere to established processes and controls