Tier 2 Cybersecurity Operations Analyst

🕒 Yesterday

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Investigate escalated security incidents including malware infections, advanced persistent threats, phishing campaigns, and unauthorized access attempts • Perform root cause analysis to determine incident source, scope, and impact • Implement containment, eradication, and recovery measures, including system isolation and security patching • Conduct proactive threat hunting using SIEM and EDR/XDR platforms • Analyze Indicators of Compromise and Tactics, Techniques, and Procedures • Correlate logs and alerts to detect malicious activity patterns • Configure and fine-tune SIEM and SOAR platforms • Develop and update SIEM rules, dashboards, and alerts • Document incident timelines, findings, and remediation steps in ticketing systems • Prepare incident reports and post-incident reviews for management and compliance • Contribute to standard operating procedures and incident-response playbooks • Mentor and guide Tier 1 analysts on alert triage and basic incident handling • Collaborate with Senior Analysts, threat intelligence teams, and IT departments on investigations and remediation • Liaise with CERT-In and third-party vendors during major incidents • Integrate threat intelligence feeds into security monitoring processes • Monitor emerging cyber threats, vulnerabilities, and attack trends relevant to the organization

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field; relevant certifications or equivalent experience may substitute • 4–7 years of experience in cybersecurity, preferably in a SOC environment or as a Tier 1 analyst • Hands-on experience with incident response • Advanced knowledge of networking protocols including TCP/IP, DNS, and VPN • Knowledge of Windows, Linux, and macOS operating systems • Proficiency with SIEM platforms, EDR/XDR tools, and network security appliances • Experience with log analysis and packet capture tools such as Wireshark • Experience with scripting such as Python, PowerShell, and Bash for automation • Familiarity with cloud security tools including AWS, Azure, or Google Cloud is a plus • Understanding of MITRE ATT&CK and common vulnerabilities, including the CVE database • Strong problem-solving and critical-thinking skills • Ability to work under pressure and handle multiple incidents simultaneously • Excellent communication skills for explaining technical findings to non-technical stakeholders • Team mentoring and leadership capabilities • Applicants must provide truthful information; falsification results in disqualification • Identity and credential verification, interviews, and fraud or misrepresentation screening are part of the hiring process

🏖️ Benefits

• Career growth and meaningful development opportunities • Inclusive benefits program centered around employees and their families • Tailored programs addressing individual and family needs • Innovative and inclusive workplace culture • Equal opportunity employment