Customer Service Agent, Swiss German

🕒 March 19

🗣️🇩🇪 German Required

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Logo of Teleperformance

Teleperformance

10,000+ employees

Founded 1978

🤝 B2B

🎯 Recruiter

B2B • Business Services • Recruitment

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Advising and supporting our customers via phone, email and chat

🎯 Requirements

• Swiss German proficiency at least C1 level • English at B1 level • Teamwork • Strong communication skills, reliability, and willingness to take initiative • Willingness to learn • Computer skills • Good internet connection for home office - Download 10 Mbps; Upload 5 Mbps

🏖️ Benefits

• Permanent contract and paid training • 500 KM (BAM) net welcome bonus • Insurance and registration from day one • Great bonus schemes & allowances • Career opportunities in an international company • Professional development and a secure job • Flexible shift options: 4, 6 or 8 hours • 1,500 KM (BAM) net employee referral bonus

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