Senior Systems Engineer – IT Infrastructure Engineer

Job not on LinkedIn

🔥 12 hours ago

🇭🇷 Croatia – Remote

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Teleperformance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

📋 Description

• Design, implement, install, operate, update, and troubleshoot complex IT infrastructure components • Manage terminal server environments, virtual server infrastructures, backup and recovery systems, Linux and Windows server environments, patch and lifecycle management, database systems, secure file transfer environments, monitoring solutions, and standardized or customized application/software platforms • Independently manage incidents, problems, and escalations through last-level support • Support the consultation, planning, and technical design of IT projects • Coordinate tasks, timelines, and deliverables for external service providers, IT specialist groups, and operational business units • Coordinate with external service providers and internal IT specialist teams • Act as primary contact for last-level and highly complex technical issues • Design and implement automation solutions, including scripting • Conceptualize tasks suitable for routine and operational activities • Create and maintain high-quality technical documentation • Participate in on-call rotations and scheduled work outside standard business hours for maintenance and technical changes • Take on ITSM roles such as Incident Manager, Problem Manager, Change Manager, and System Coordinator • Ensure compliance with information security requirements and careful handling of privileged access rights • Adhere to confidentiality obligations, contractual and legal regulations, and ISMS policies • Report and actively support resolution of security incidents • Perform additional assigned tasks

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a comparable qualification preferred, but not mandatory • Minimum of 5 years of proven, hands-on experience in systems engineering and server-/system administration within complex, enterprise IT environments • ITILv4 Foundation certification • Fluent German language skills (at least B2/C1 level) • Fluent English language skills (at least B2/C1 level) • In-depth knowledge of virtualization technologies, including Proxmox • In-depth knowledge of backup/restore products, including Veeam • Very high willingness to learn, strong resilience, and flexibility in a dynamic IT environment • Structured, goal-oriented, and analytical working style with a strong sense of ownership • Strong organizational and coordination skills with the ability to manage multiple stakeholders and priorities • Excellent communication skills and a strong team-oriented mindset in an international environment • Ability to explain complex technical topics clearly • High level of commitment, reliability, and hands-on mentality • CV must be submitted in German only

🏖️ Benefits

• 100% remote work • Flexible start date upon agreement • Participation in on-call rotations and scheduled maintenance work outside standard business hours • Equal opportunities for applicants with disabilities and those with equivalent status