Telstra Health
1001 - 5000 employees
Founded 2013
🏥 Healthcare
☁️ SaaS
🏛️ Government
Healthcare • SaaS • Government
Telstra Health is Australia’s largest provider of digital health and aged care software and services. It delivers cloud-based electronic health records and practice management, virtual care platforms, a FHIR-native health information exchange, an e-prescription exchange, population health analytics and AI capabilities, and solutions targeted at hospitals, primary and community care, aged care, pharmacy and government. Notable products and platforms include Kyra PAS, Kyra Clinical, Kyra Flow, Helix, Communicare, eRx Script Exchange, and the Virtual Health Platform. Telstra Health states it supports 540+ hospitals, 60,000+ aged care beds, manages 16M+ participant records, and employs 1,500+ people across multiple locations.
Counsellor
Job not on LinkedIn
🕒 July 15
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Telstra Health
1001 - 5000 employees
Founded 2013
🏥 Healthcare
☁️ SaaS
🏛️ Government
Healthcare • SaaS • Government
Telstra Health is Australia’s largest provider of digital health and aged care software and services. It delivers cloud-based electronic health records and practice management, virtual care platforms, a FHIR-native health information exchange, an e-prescription exchange, population health analytics and AI capabilities, and solutions targeted at hospitals, primary and community care, aged care, pharmacy and government. Notable products and platforms include Kyra PAS, Kyra Clinical, Kyra Flow, Helix, Communicare, eRx Script Exchange, and the Virtual Health Platform. Telstra Health states it supports 540+ hospitals, 60,000+ aged care beds, manages 16M+ participant records, and employs 1,500+ people across multiple locations.
📋 Description
• Provide trauma-informed support via phone, video, web chat, and SMS in a fast-paced contact centre environment • Conducting risk and safety assessments • Providing counselling, information, referrals, and support • Connecting people with appropriate services and pathways to safety
🎯 Requirements
• Strong understanding of domestic, family, sexual violence, and sexual assault practices • Experience working in trauma-informed and person-centred frameworks • Proven ability to navigate multiple systems and applications such as Microsoft Teams and CRM platforms • Demonstrated experience in providing high levels of support and care to service users • A suitable private, confidential, distraction free workspace • A non-satellite 5G or NBN internet connection • Minimum internet speeds of 50Mbps download and 20Mbps upload • A hard-wired internet connection using Ethernet or Powerline adapters, as Wi-Fi is not supported • You'll hold a relevant bachelor’s qualification (minimum three years) that meets professional registration requirements • You'll hold a current registration with, or be eligible for registration with one of the following: • - PACFA – Clinical Registration • - ACA – Level 3 or above • - AASW – Full Membership • - AHPRA – General Registration as a Psychologist • You'll have at least three years’ full-time counselling experience post qualification • A current Working with Children Check • Availability to complete 2 weeks of full-time onboarding prior to commencement
🏖️ Benefits
• Free Telstra mobile & plan (eligible employees only) • 25% off Telstra products & services • 16 weeks paid gender-equal parental leave + extra leave options • Career breaks, study support & ongoing learning programs • Free 24/7 professional support for you & your family • Employee rewards program: discounts on shopping, gyms, movies, health insurance & more
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