Italian-Speaking Agent

Job not on LinkedIn

🔥 15 minutes ago

🇲🇽 Mexico – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ Agent

👻 Ghost score 10%

infoinfo

🗣️🇮🇹 Italian Required

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Logo of Tendrill International Sdn Bhd

Tendrill International Sdn Bhd

201 - 500 employees

Founded 1987

📦 Logistics

💼 Consulting

🎖️ Defense

Logistics • Consulting • Defense

Tendrill International Sdn Bhd is a company that specializes in enhancing sales engagement through a variety of services including agent-assisted dialing, data mining, and near-shore staffing solutions. They offer fractional leadership support to optimize team performance and ensure data hygiene for better outcomes. With a commitment to personalization at scale, Tendrill aims to transform sales touchpoints into meaningful experiences for their clients.

📋 Description

• Join scheduled hourly calling sessions using the platform • Make a high volume of outbound calls • Communicate with live contacts in Italian and navigate gatekeepers professionally • Follow provided scripts and handle basic objections using scripts and rebuttals • Transfer qualified calls to the appropriate Representatives • Take accurate notes and record call outcomes in the platform • Multitask while maintaining professionalism and call quality • Collaborate with a friendly, international team

🎯 Requirements

• Fluent or native-level Italian (C1–C2) • Basic to intermediate English and Spanish proficiency is a plus for internal communication • Strong verbal communication and active listening skills • Ability to follow scripts, instructions, and established processes • Basic computer skills, including familiarity with Google Workspace tools • Reliable computer and internet connection • Quiet, distraction-free workspace • Computer with at least 8 GB RAM • Intel Core i5 or AMD Ryzen 5 processor or better • Stable internet connection with speeds of at least 100 Mbps • Headset with a working microphone • Previous call center, customer service, telemarketing, or phone-based experience is a plus, but not required • Availability for scheduled calling sessions Monday through Friday, 7 am to 10 am MTZ, with no weekend shifts

🏖️ Benefits

• 100% remote work: Work from home without commuting • Flexible scheduling: Share your availability for scheduled calling sessions • Training and ongoing support: Learn our platform, scripts, and processes • International work environment: Collaborate with a friendly, multicultural team • Professional development: Strengthen your communication, technology, and remote-work skills • Hourly/session-based pay: Earn according to the sessions you work

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