Support Analyst

Job not on LinkedIn

🔥 1 hour ago

🇧🇸 Bahamas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on TESTE's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of TESTE

TESTE

- employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

TESTE is a SaaS platform (teste. no) that provides continuous website and webshop monitoring and automated site health checks. It runs instant and scheduled scans (50+ tests) for security headers and SSL/TLS, performance (response time, Core Web Vitals), SEO, accessibility (WCAG), mixed content, cookie compliance, visual regression, DNS health, and end-to-end flows like checkout and login. The product offers a free instant scan, tiered subscriptions for freelancers/agencies and enterprises, AI-powered analysis, uptime and API health monitoring, alerting (email/SMS/Slack), a deep site crawler, and managed services/APIs for larger customers.

📋 Description

• Assist users • Resolve technical issues • Install and maintain systems and equipment

🎯 Requirements

• Strong communication skills • Logical reasoning • Knowledge of operating systems • Knowledge of computer networks • Knowledge of help desk tools • Previous experience in the field is a plus

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