Associate Manager – Clinical Operations

🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏥 Clinical Operations

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee daily line management responsibilities for the assigned clinical operations team • Serve as a leadership and professional role model for CAS, CS, CRAs, RSMs, PAs and other clinical operations personnel • Provide direct coaching and development support to operational teams • Manage effective resourcing, alignment, training and professional/technical development • Collaborate with clinical operations senior management and executive staff on strategic planning and business development • Act as escalation point for performance concerns and training needs • Manage and conduct induction/orientation programs for new employees • Maintain current staff CVs, training records, position profiles and experience profiles • Support local resourcing and project/functional lead activities • Escalate issues that may affect project deliverables • Deliver training on WPDs, SOPs, local requirements and other clinical operations topics • Identify training gaps and ensure requirements are met • Participate in process improvement and development initiatives • Facilitate the risk-based monitoring approach • Alert management to quality issues, request QA audits and support audit responses • Review CTMS, Preclarus and Clarity systems to evaluate metrics, KPIs and project status • Conduct PAVs, remotely or on-site, to evaluate employee monitoring skills and project conduct • Manage interviewing, selection, job descriptions, professional development, goals, performance, coaching, mentoring, counseling and separations • Approve or review salary administration, hiring, corrective action, terminations, time records, expenses, leave and overtime

🎯 Requirements

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification • Previous experience providing the knowledge, skills, and abilities to perform the job, comparable to 0 to 5 years • 1+ year of leadership responsibility • Knowledge of clinical operations and clinical trial services • Ability to manage induction/orientation programs • Ability to maintain staff CVs, training records, position profiles and experience profiles • Knowledge of local resourcing processes and project operations • Knowledge of Working Practice Documents (WPDs) and Standard Operating Procedures (SOPs) • Ability to identify training gaps and fulfill training requirements • Knowledge of process improvement/development initiatives • Understanding of risk-based monitoring • Ability to identify quality issues and support QA audits and audit responses • Experience managing and reviewing CTMS, Preclarus and Clarity systems • Ability to evaluate employee monitoring skills and project conduct through PAVs • Ability to perform staff management, interviewing, selection, coaching, mentoring, performance management and employee counseling • Ability to approve or review salary administration, hiring, corrective action, terminations, time records, expense reports, leave requests and overtime

🏖️ Benefits

• Competitive salary • Extensive benefits package focused on employee health and well-being • Flexible working culture • Work-life balance • Award-winning learning and development programme • Professional and personal development opportunities • Collaborative working environment • Local feel within a global organization

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