Field Service Engineer

🔥 7 minutes ago

🇳🇴 Norway – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide expert installation, maintenance, repair, troubleshooting, preventive maintenance, qualification, and certification services for analytical and microscopy equipment • Provide high-quality telephone and remote technical support • Support customers across Norway and the Nordic countries, with primary focus on Norway • Promote contract products • Achieve customer satisfaction through professional customer interactions and rapid resolution of critical issues • Manage company assets including parts inventory, computer, telephone, tools, software, company car, and manuals • Coordinate with internal partners on service planning and scheduling • Provide accurate and timely field service and expense reports • Collaborate with Sales on lead generation, customer activities, and updates • Train users and support customers in operating analytical equipment • Follow safety protocols and quality standards

🎯 Requirements

• Professional background or relevant degree in Electronics, Chemistry, or as a Laboratory Technician • Hands-on experience with analytical instruments, preferably HPLC, IC, GC, and LCMS • Experience servicing analytical equipment or equivalent experience as an Application Specialist is an advantage • Experience working in research laboratories or similar environments is an advantage • Self-driven, with excellent interpersonal skills and ability to work effectively across all levels, functions, and regions • Excellent written and verbal communication skills in English • Proficiency in a Scandinavian language is desirable but not required • Good understanding of Scandinavian culture is an advantage • Strong IT skills • Valid driver's license and willingness to travel up to 50-75% within the assigned territory • Ability to travel across Europe and the US for technical training • Strong problem-solving skills and demonstrated organizational abilities, with capability to manage multiple priorities simultaneously • Ability to work independently while maintaining strong collaboration within the team • Commitment to following safety protocols and quality standards • Ability to respond to customer needs at short notice • Ability to effectively train and support customers in the operation of analytical equipment • Able to lift 40 lbs. without assistance

🏖️ Benefits

• Continuous learning and professional development opportunities • Competitive benefits package, including pension and healthcare • Career with an international company making a global impact • Diverse and rewarding role as part of an engaged, customer-centric team • Collaboration with talented colleagues across multiple business areas • Opportunity to work alongside internationally recognized scientists and cutting-edge process, production, business, and marketing professionals