Thermo Fisher Scientific
10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
Field Service Supervisor
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
🗣️🇫🇷 French Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Thermo Fisher Scientific
10,000+ employees
Founded 1956
🏥 Healthcare
📦 Logistics
🏭 Manufacturing
Healthcare • Logistics • Manufacturing
Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
📋 Description
• Line-manage an assigned team of highly skilled and specialized Field Service Engineers • Manage performance and development of the assigned FSE team • Communicate internally with the team • Lead and facilitate regular team meetings • Coordinate regularly with the sales and service team • Schedule staff efficiently • Review FSE support requests with 2nd line support • Manage escalations • Participate in customer meetings • Handle critical customer communication with the service manager • Ensure health and safety protocols are followed • Coordinate technical and non-technical training • Support regional service manager installation planning and preparation with the Regional Installation Project Manager and regional experts • Take on field service activities typically 50% of normal working hours depending on team size
🎯 Requirements
• Bachelor’s degree or higher in mechatronics, electronics/engineering, or equivalent • 3–5 years of experience in a related field • Experience with TEM and/or SEM/SDB and/or XPS products is a plus • Experience managing a team of Field Service Engineers is a plus • Strong leadership and mentoring skills • Experience troubleshooting and repairing high-tech systems • Technical competence corresponding to Engineer II level or higher • Electron Microscopy preferred • Excellent communication skills in English, German or French at B2 level or above are preferred • Highly organized and able to control administrative tasks • Excellent planning and organizational skills • Negotiation skills and commercial mindset • Challenges the status quo and seeks opportunities to improve • Valid driving license (B)
🏖️ Benefits
• Competitive remuneration • Annual incentive plan bonus • Healthcare • Range of employee benefits • Career and development prospects • Reasonable accommodation for individuals with disabilities
Apply Now
