On Site Service Specialist

🕒 September 22

🇨🇳 China – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 19%

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide on-site asset management and laboratory support services for key customer accounts • Serve as the primary point of contact between customers and Thermo Fisher Scientific • Ensure seamless delivery of services while maintaining high customer satisfaction • Manage day-to-day operations • Coordinate service activities • Contribute to continuous improvement initiatives impacting customers' ability to make the world healthier, cleaner, and safer • Interact with engineers, suppliers, and internal partners

🎯 Requirements

• Advanced Degree, no prior experience required, or Bachelor's Degree plus 2 years of experience in Agriculture, Life Sciences, Healthcare, Biomedical or related field • Knowledge of research and development (R&D) laboratory operations, standards, and procedures preferred • Strong expertise in Microsoft Office suite (Word, Excel, PowerPoint) • Excellent customer service skills with proven ability to build and maintain professional relationships • Strong communication abilities, both written and verbal, for interacting with engineers, suppliers, and internal partners • Demonstrated problem-solving skills and ability to work independently • Experience with laboratory equipment and computerized instrumentation preferred • Knowledge of regulatory compliance and quality systems (GMP, GLP) preferred • Ability to prioritize tasks and meet deadlines effectively • Physical capability to perform essential job functions including walking, lifting up to 25kg, and standing for extended periods • Willingness to wear required PPE (lab coats, safety glasses, etc.) as needed • Valid driver's license and ability to travel up to 15% as required • Fluency in English required • Dedication to Thermo Fisher Scientific values: Integrity, Intensity, Innovation, and Involvement

🏖️ Benefits

• Fully remote work arrangement • Standard Monday–Friday work schedule

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