Implementation Consultant – Legal AI Solutions

Job not on LinkedIn

🕒 April 7

🇵🇱 Poland – Remote

💵 zł115.5k - zł214.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thomson Reuters

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2008

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Thomson Reuters is a global content and technology company that provides professionals with reliable and accurate solutions across the legal, tax and accounting, international trade, and risk management sectors. The company offers a range of products including legal research tools, tax preparation software, compliance and regulatory solutions, and media services like Reuters for global news. With significant investments in generative AI, Thomson Reuters continues to innovate in helping professionals optimize their workflows and enhance their decision-making. Their platforms serve various industries such as law firms, corporations, tax professionals, and media organizations, providing essential tools that combine powerful technology with in-depth expert content.

📋 Description

• Collaborate with legal operations teams to identify pain points and opportunities for AI integration • Translate client goals into actionable implementation plans using CoCounsel's capabilities • Support playbook definition and configuration • Advise clients on prompting best practices and effective use of AI-powered legal tools • Design user journeys and workflows aligned with legal best practices and AI-enhanced processes • Produce accurate project costings and Statements of Work • Conduct regular progress meetings with clients and internal stakeholders • Manage client expectations throughout the implementation lifecycle • Ensure projects are delivered on time, within scope, and aligned to client objectives • Deliver tailored onboarding and training sessions focused on practical AI use cases • Provide ongoing support and guidance to ensure successful adoption • Create and maintain user documentation, training materials, and knowledge base articles • Help clients build confidence in using CoCounsel Legal across their legal workflows • Act as a CoCounsel subject matter expert within the UK and Europe Professional Services delivery team • Partner with Customer Success, Support, and Sales to ensure client satisfaction and retention • Participate in product demonstrations, client workshops, and feedback sessions • Share client insights with product teams to help inform future product development

🎯 Requirements

• 3–5 years of enterprise software implementation experience, preferably within legal technology, SaaS, or AI solutions • Experience with AI-powered legal tools such as CoCounsel, Westlaw, Practical Law, or similar platforms • Excellent communication and presentation skills, with the ability to explain technical concepts to legal professionals • Confidence discussing legal use cases, client challenges, and legal work processes • Proven ability to manage multiple client accounts and deliver high-quality consulting services • Familiarity with SaaS troubleshooting, browser settings, and web application performance • A strong interest in legal innovation, AI, and emerging technologies • An understanding of corporate legal department operations, including compliance, contract lifecycle management, litigation support, and legal research • Client-focused and consultative approach • Organised, proactive, and comfortable managing competing priorities • Practical understanding of SaaS platforms and AI-enabled workflows • Ability to build trusted relationships with legal, technical, and commercial stakeholders • Comfortable working cross-functionally with Sales, Customer Success, Support, Product, and Professional Services teams

🏖️ Benefits

• Flexible work arrangements, including work from anywhere for up to 8 weeks per year • Continuous learning and skill development through Grow My Way programming • Flexible vacation • Two company-wide Mental Health Days off • Access to the Headspace app • Retirement savings • Tuition reimbursement • Employee incentive programs • Resources for mental, physical, and financial wellbeing • Two paid volunteer days off annually • Opportunities to participate in pro-bono consulting projects and ESG initiatives • Annual Bonus based on a combination of enterprise and individual performance