
501 - 1000 employees
Founded 2015
💸 Finance
💳 Fintech
🤝 B2B
Finance • Fintech • B2B
Tide is an all-in-one business finance platform designed to help small and medium-sized enterprises (SMEs) manage their business finances more efficiently. It offers a range of services including business bank accounts, accounting tools, invoice management, business loans, and expense tracking. Serving over 1 million contractors, freelancers, and scaling businesses worldwide, Tide provides free business accounts and a host of integrated business tools. Tide is not a bank itself, but partners with ClearBank to offer FSCS-protected bank accounts, and it is regulated by the Financial Conduct Authority for electronic money and payment services. The platform is particularly popular in the UK, serving over 10% of all SMEs in the region, and it aims to simplify financial management for business owners so they can focus on what they love doing.
🔥 0 minutes ago
Where this job comes from
Posted on Tide's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

501 - 1000 employees
Founded 2015
💸 Finance
💳 Fintech
🤝 B2B
Finance • Fintech • B2B
Tide is an all-in-one business finance platform designed to help small and medium-sized enterprises (SMEs) manage their business finances more efficiently. It offers a range of services including business bank accounts, accounting tools, invoice management, business loans, and expense tracking. Serving over 1 million contractors, freelancers, and scaling businesses worldwide, Tide provides free business accounts and a host of integrated business tools. Tide is not a bank itself, but partners with ClearBank to offer FSCS-protected bank accounts, and it is regulated by the Financial Conduct Authority for electronic money and payment services. The platform is particularly popular in the UK, serving over 10% of all SMEs in the region, and it aims to simplify financial management for business owners so they can focus on what they love doing.
• Analyse transactions across varied payment types and products for signs of fraud • Identify efficiencies in transaction-analysis tools and processes • Use multiple tools for reviews and investigations, including open-source investigation • Manage an individual caseload to meet performance targets • Meet productivity and quality targets • Prepare clear and concise Suspicious Activity Report (SAR) narratives to regulatory and internal standards • Maintain records of evidence, decision-making rationale, and case progression • Recommend process improvements to prevent future fraud • Build relationships with departments across Tide for operational synergy • Treat Tide members fairly and ensure their needs are met • Conduct phone calls when required to gather information from members
• Willingness to work in a flexible shift pattern in a 24/7 operational environment • 1 to 3 years of experience in transaction monitoring or a fraud risk-related role in financial services • Good eye for detail and ability to identify suspicious activity • Ability to work well as part of a team; decisive, goal-oriented, and proactive • Curious mindset and problem-solving attitude • C1/C2 level spoken and written English • Keen eye for process improvements • Analytical ability to digest large data sets and identify patterns and trends • Quick learner, explorer, multitasker, and willingness to work assigned shifts • Exceptional written and verbal communication skills, including communication with members by telephone, internal stakeholders, and regulatory bodies when required
• Flexible working arrangements through the Working Out of Office (WOO) policy • Remote work from home or anywhere in the employee’s home country • Ability to work from a different country for 90 days per year • Self & Family Health Insurance • Term & Life Insurance • OPD Benefits • Mental wellbeing through Plumm • Learning & Development Budget • WFH Setup allowance • 15 days of Privilege leaves • 12 days of Casual leaves • 12 days of Sick leaves • 3 paid days off for volunteering or L&D activities • Night Shift Allowance • Competitive salary
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