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Site Reliability Engineering Manager

🔥 53 minutes ago

🇱🇹 Lithuania – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⛑ DevOps & Site Reliability Engineer (SRE)

Where this job comes from

Posted on Tide's careers page, not through a job board

First seen by Remote Rocketship 53 minutes ago

Logo of Tide

Tide

501 - 1000 employees

Founded 2015

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Tide is an all-in-one business finance platform designed to help small and medium-sized enterprises (SMEs) manage their business finances more efficiently. It offers a range of services including business bank accounts, accounting tools, invoice management, business loans, and expense tracking. Serving over 1 million contractors, freelancers, and scaling businesses worldwide, Tide provides free business accounts and a host of integrated business tools. Tide is not a bank itself, but partners with ClearBank to offer FSCS-protected bank accounts, and it is regulated by the Financial Conduct Authority for electronic money and payment services. The platform is particularly popular in the UK, serving over 10% of all SMEs in the region, and it aims to simplify financial management for business owners so they can focus on what they love doing.

📋 Description

• Hire, coach, and set clear goals for the SRE team • Agree SLOs with service owners and run the error budget policy • Run the observability platform 24/7 in production, including SLOs and platform alerting • Build deployment guardrails such as canary rollouts and auto-rollback • Detect partner degradation early with synthetic monitoring and vendor scorecards • Automate manual incident work, such as recording incident timelines and drafting status updates • Turn post-mortem findings and incident patterns into cross-cutting platform fixes • Track SLO attainment and member-facing reliability metrics • Advise product engineering teams on reliability

🎯 Requirements

• 10+ years in software engineering or infrastructure engineering roles • 3+ years in engineering leadership roles • Strong knowledge of SLIs, SLOs, SLAs, and error budgets • Hands-on experience instrumenting Java, Python, and Go services with OpenTelemetry • Experience using Terraform • Working knowledge of Kubernetes, AWS, and Java • Experience with canary rollouts, auto-rollback, and auto-scaling • Knowledge of reliability patterns such as retries, backoffs, DLQs, the transactional outbox, and feature flags • The ability to plan, prioritise, and manage expectations, particularly during incidents and retrospectives • Experience running blameless retrospectives that uncover the root cause of complex issues

🏖️ Benefits

• Private Health Insurance • 25 days paid annual leave • 3 paid days off for volunteering or L&D activities • Parental Leave days • Family-Friendly Leave • Personal L&D budget in the amount of 500 EUR per year • Mental wellbeing platform Plumm • WFH equipment allowance • Sabbatical Leave • Share options • Team Events

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