Junior Telco Engineer

🔥 0 minutes ago

🇧🇬 Bulgaria – Remote

⏰ Full Time

🟢 Junior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tieto

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

☁️ SaaS

🤖 Artificial Intelligence

Consulting • SaaS • Artificial Intelligence

Tieto is a Nordic IT services and software company that helps organizations turn ideas into results by providing AI and data solutions, software products, cloud and software development, and design and consulting services. It serves multiple verticals — including banking (Tieto Banktech), healthcare (Tieto Caretech), industrial/manufacturing (Tieto Indtech), telecom, public sector, energy and paper and fibre — and emphasizes AI, cloud and digital transformation for enterprise customers.

📋 Description

• Provide L1 network support activities for voice and mobile services 24x7 • Ensure reactive repair activities with customers, suppliers, and third parties worldwide • Monitor and investigate fraud events using internal fraud detection systems, QoS tools, and other tools • Identify root causes and make decisions on resolution measures • Define and implement improvements in fraud prevention services delivered to BICS customers • Communicate with customers and suppliers to guarantee complaint resolution in accordance with SLAs • Work on a project for BICS, part of Proximus Global • Support international communications across BICS’s extensive global communications network

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, IT, Telecom or equivalent • 1+ year of experience in the operation of mobile or fixed networks as an engineer • Knowledge of GSM network structure • Knowledge of signalling in GSM networks • Knowledge of MTP, ISUP/SIP, SCCP, and TCAP protocol stack • Knowledge of voice call/SMS flows • Knowledge of IP network working principles • Knowledge of the fraud prevention domain and wholesale telecom business is an asset • Experience with signalling protocol monitoring tools • Experience with protocol analysers and trace analysis • Knowledge of network KPIs and analysis of statistics and reports • Good written and spoken English • Ability to work as a team player, take action, demonstrate responsibility, organize work, and solve tasks • Willingness to learn new innovative technologies • Successful completion of a background check for final candidates

🏖️ Benefits

• Professional growth • Meaningful projects • Open culture • Outstanding work-life balance • Flexible hybrid work model • Opportunities to create the future of a growing, fast-developing, and important sector • Curiosity and learning as a lifestyle • Agile end-to-end development process with opportunities to learn from and coach colleagues

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