Field Service Engineer

🔥 1 minute ago

🇵🇱 Poland – Remote

💵 zł100k - zł150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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TOMRA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

💰 Post-IPO Equity on 2012-11

Food & Beverage • Logistics • Consulting

TOMRA is a global leader specializing in the development of advanced recycling, sorting, and resource optimization technologies. It provides solutions that include reverse vending, food sorting, waste and metal recycling, and mining technologies. TOMRA aims to transform how resources are collected, processed, and reused, promoting a circular economy and sustainable use of resources. Through its innovative approaches, TOMRA helps businesses turn waste into value, minimize food loss, and enhance resource recovery in various sectors.

📋 Description

• Install, commission, test, integrate, optimize, maintain, troubleshoot, and repair TOMRA Recycling sensor-based sorting systems • Perform field service activities primarily in Poland, with support across the Czech Republic, Slovakia, Lithuania, Latvia, and Estonia as required • Prepare comprehensive service reports after installations, maintenance activities, and technical interventions • Report service activities, expenses, spare parts usage, and other operational data accurately and on time • Deliver on-site training to customer maintenance and service teams • Support the development of fellow TOMRA Service Engineers • Provide technical support by phone and respond promptly to customer and equipment-related field issues • Collaborate with Sales and Project Management teams through technical expertise and field insights • Maximize sorting-system performance, reliability, availability, and customer satisfaction • Complete field service projects on time, within budget, and according to quality and safety standards • Build and maintain customer relationships as a trusted technical advisor and TOMRA ambassador

🎯 Requirements

• Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline; alternatively, a technical qualification with relevant field service experience • 3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role • High willingness to travel, with approximately 80-90% of working time spent on customer sites across Poland and the broader Central & Eastern European region • Strong electrical and mechanical troubleshooting skills • Good communication and interpersonal skills, with the ability to explain technical topics clearly • Customer-oriented mindset and ability to work effectively with people from different cultures and backgrounds • Strong organizational skills and ability to manage multiple tasks and priorities • Hands-on approach, willingness to travel, and passion for technology and engineering • Fluent in Polish and good English, written and spoken • Valid driver's license (Category B)

🏖️ Benefits

• Annual performance bonus • Company car • Private medical insurance package • MultiSport card (70% funded by the company) • Holiday allowance • Employee Capital Plans (PPK) • Company-sponsored English lessons • Comprehensive onboarding and training • Opportunity to work for a global market leader in sustainability and resource recovery • Employees can work remotely