Merchant Implementation Manager – Payments

Job not on LinkedIn

🔥 0 minutes ago

🇨🇾 Cyprus – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Torrero

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🎲 Gambling

🤝 B2B

Gambling • B2B • Payments

Torrero is a B2B iGaming platform provider that builds bespoke white-label and turnkey casino and sportsbook solutions. The company offers an in-house platform and CMS, an API casino games aggregator, payments integrations, KYC and risk services, multilingual customer support, data and management tools, and licensing/hosting options to deliver end-to-end products for gaming operators.

📋 Description

• Manage merchant onboarding from initial setup to successful production launch • Set up merchant accounts and required payment configurations in internal systems • Prepare and provide merchants with credentials, access details and integration information • Guide merchants through API integration and explain integration requirements and payment flows • Act as the main point of contact for merchants during implementation and testing • Coordinate and support merchant testing across available environments • Help merchants execute test scenarios and validate successful payment flows • Investigate integration issues initially and collect required technical information • Coordinate issue resolution with Product, QA and Development teams • Track integration progress, blockers, open questions and next steps for each merchant • Coordinate merchant readiness for go-live and ensure configuration and testing are completed before production launch • Support merchants during their first production transactions and resolve launch-related issues • Maintain and improve merchant onboarding and integration documentation • Identify recurring integration issues and suggest improvements to processes, documentation and product flows

🎯 Requirements

• 2+ years of experience in merchant implementation, technical account management, integration support, payment operations or a similar role • Experience working in Payments, FinTech, PSP, payment processing • Good understanding of online payment flows and payment lifecycle • Basic understanding of API integrations, HTTP requests, webhooks/callbacks and authentication • Experience working with API documentation and tools such as Postman • Ability to investigate technical issues, collect relevant information and communicate it clearly to technical teams • Strong communication skills and confidence working directly with external partners • Ability to manage several merchant integrations simultaneously and keep their statuses, blockers and next steps under control • Strong attention to detail, especially when working with payment configurations and production environments • Ability to take ownership and drive an integration through to completion • Good spoken and written English • Experience with card payments, alternative payment methods, bank transfers or crypto payments • Understanding of 3DS payment flows • Experience with merchant wallets, payment routing, terminals or provider configurations • Experience working with transaction logs and payment decline reasons • Previous experience with merchant go-live processes

🏖️ Benefits

• Fully remote job • Flexible working hours • Competitive compensation • 28 paid days off per year • 3 paid sick days a year without medical certificate • Seniority leave • Birthday Day off • Real career opportunities and professional growth • A supportive international team and the opportunity to work on a growing payments product