Touch Support, Inc. & SNF Back Office
201 - 500 employees
Founded 2003
☁️ SaaS
🤝 B2B
💸 Finance
SaaS • B2B • Finance
Touch Support, Inc. & SNF Back Office is a company specializing in outsourced support services and cloud strategy, focusing on enhancing customer satisfaction and building strong client relationships. The company integrates into other businesses to optimize workflows and improve customer service processes with the help of skilled personnel, business process optimization, and real-time data analysis using VisX Analytics. Their services aim to boost client workflow and customer satisfaction, providing seamless integration so clients' customers do not notice their presence. They also offer financial services expertise, optimizing bookkeeping, accounting, and billing services, contributing to smarter strategic decision-making and improving customer engagement and brand loyalty.
Finance Administrator – Trainee
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🔥 0 minutes ago
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Touch Support, Inc. & SNF Back Office
201 - 500 employees
Founded 2003
☁️ SaaS
🤝 B2B
💸 Finance
SaaS • B2B • Finance
Touch Support, Inc. & SNF Back Office is a company specializing in outsourced support services and cloud strategy, focusing on enhancing customer satisfaction and building strong client relationships. The company integrates into other businesses to optimize workflows and improve customer service processes with the help of skilled personnel, business process optimization, and real-time data analysis using VisX Analytics. Their services aim to boost client workflow and customer satisfaction, providing seamless integration so clients' customers do not notice their presence. They also offer financial services expertise, optimizing bookkeeping, accounting, and billing services, contributing to smarter strategic decision-making and improving customer engagement and brand loyalty.
📋 Description
• Enter data accurately and efficiently into computer systems, spreadsheets, or databases. • Verify data by comparing it to source documents, detecting and correcting errors, and ensuring data integrity. • Organize and maintain files and records to facilitate data retrieval and reference. • Perform regular data backups to ensure data security and continuity. • Update and maintain database information, including customer records, inventory lists, or financial data. • Prepare and sort documents for data entry, including scanning, photocopying, and filing as necessary. • Follow data entry procedures and guidelines to ensure accuracy and consistency. • Respond to data-related inquiries and requests for information from team members or clients. • Collaborate with other team members and departments to ensure efficient data management and sharing. • Maintain confidentiality and security of all data, adhering to company policies and procedures.
🎯 Requirements
• Proficiency in English from Upper-Intermediate (B2, C1, C2) • Experience in billing • Ability to work within US business hours (7 pm - 3 am GMT+7) • Proficiency in working with computer and office programs • Attention to detail, ability to prioritize, and multitask
🏖️ Benefits
• Initial and ongoing training and mentoring • Clear promotional path with competitive salary increases • Supporting Team Lead and supervisor in the US • A smart and diverse international team • Constant communication with English speakers
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