Tech Customer Expert, Trilingual English B1, French B2

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $3.1M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 0%

infoinfo

🗣️🇫🇷 French Required

🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Support customers remotely • Respond to customer inquiries • Provide clear and friendly guidance • Deliver effective solutions across different service scenarios • Understand customer needs • Handle information responsibly • Ensure a smooth and positive customer experience in every interaction

🎯 Requirements

• Bachillerato / Educación Media • No professional experience required • English B1 • French B2 • Trilingual communication skills • Customer-focused approach • Ability to respond to customer inquiries and provide clear guidance • Ability to handle information responsibly • Availability for schedules: TRN L-S 8am–3:30pm / OPS 9:00am–4:30pm • Remote work from any city in Colombia

🏖️ Benefits

• Work schedules of 42 hours per week, designed to support work-life balance • Performance-based bonuses • Indefinite-term contract for long-term stability • Access to the exclusive Gaming Arena • Employee fund benefits supporting financial wellbeing • 2 days off

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