Senior Manager – Order Management, Shipping Experience

Job not on LinkedIn

🕒 March 31

🇺🇾 Uruguay – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 37%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Trafilea Tech E-commerce Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Trafilea Tech E-commerce Group is a next-generation consumer-tech platform and e-commerce group of brands. The company is powered by proprietary technology, world-class marketing, and operational excellence. Trafilea's ecosystem integrates data, technology, and systems to enhance all its brands, focusing on creating a frictionless, high-performing shopping experience. The group manages a real-time ad management technology and an AI-powered advertisement platform, enabling high-efficiency budget allocations and optimization across their operations. Trafilea has a significant impact with over 10 million customers and 30 million online users, making it a data-driven and tech-enabled powerhouse in the e-commerce industry.

📋 Description

• Own the entire post-purchase experience, from order execution to delivery, shipping experience, and unboxing • Eliminate operational friction at scale, including backlog, errors, backorders, partial shipments, and inefficiencies • Drive delivery performance globally by optimizing speed, cost, and customer satisfaction • Improve NPS, reduce detractors, and increase repurchase by turning operations into a growth lever • Lead ERP evolution and automation using NetSuite, Shopify, and integrations • Design packaging and subscription experiences that elevate brand perception and retention • Build and lead a high-performance team with full ownership of results

🎯 Requirements

• 7+ years of experience in Operations, Logistics, Fulfillment, or Supply Chain, ideally within eCommerce, DTC, or high-volume environments • 3+ years leading teams in complex, multi-market operations with full ownership of results • Strong experience managing Order Management Systems, ERP (NetSuite or similar), and eCommerce platforms (Shopify or similar) • Proven track record of improving operational KPIs, including on-time delivery, backorders and partial orders, shipping costs and efficiency, and customer experience metrics • Advanced skills in data analysis and process optimization • Excel / Google Sheets proficiency, including formulas, pivot tables, and data analysis • Ability to turn data into decisions and scalable processes • Experience working cross-functionally with Demand Planning, Logistics, Customer Care, and Tech/IT teams • Strong understanding of last-mile delivery, carrier management, and international shipping operations • Experience leading or collaborating on systems improvements, automations, or ERP implementations • English: Intermediate to Advanced (written and spoken)

🏖️ Benefits

• 100% Remote • USD competitive salary • Paid time off

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume